What is a chatbot?<\/h2>\n\n\n\n
The chatbot also called conversational robot<\/strong> or conversational agent, is a software programmed to hold a logical conversation with a human being in a natural language. It can be a customer of your company or an Internet user who is interested in your showcase. <\/p>\n\n\n\n The chatbot is a tool that is mostly integrated to virtual messaging <\/strong>applications or to a website<\/strong>. Nevertheless, it can also hold a conversation with the person he is talking to via SMS. In this case, unlike a web chatbot, it is autonomous and does not need to be associated with a website or messaging applications. <\/p>\n\n\n\n The web chatbot can be a great help to the physical customer service<\/strong> of an online business. In fact, thanks to its features, it is able to perform almost all the tasks of a customer service department, but in a more optimal way. It automatically provides customers or visitors to an online page with the information and data they need. <\/p>\n\n\n\n Contrary to what we might be tempted to believe, when we associate it to a web page or messaging applications, the chatbot is a software that can be used for many things, in addition to holding a conversation <\/strong>with customers or visitors of your website. <\/p>\n\n\n\n It also allows to implement some digital marketing strategies and to make promotions adapted to the<\/a> profile of the visitors of the page of a company and its customers. <\/p>\n\n\n\n Finally, the chat bot today allows many features that facilitate the online sales process and simplify the customer experience. <\/p>\n\n\n\n The chatbot<\/a> that can be created with Botnation is a bot that stands out because of its many features.<\/p>\n\n\n\n What is Botnation? In a few words, it is a platform specialized in the design of a chatbot and the development of solutions that can allow its connection to many tools for managing the relationship between customers and companies<\/strong> online. <\/p>\n\n\n\n It is accessible online and offers many training courses, although its solutions are available to everyone. <\/p>\n\n\n\n Zoho CRM is a customer relationship management software. It offers its users many features capable of boosting their online business. <\/p>\n\n\n\n Selected in numerous tests as one of the best customer relationship management software, Zoho CRM improves sales processes, digital marketing strategies, and theuser experience<\/strong> of a company\u2019s customers and visitors. Like a chat bot, Zoho CRM can be combined with many messaging applications, and many virtual communication channels such as social networks<\/a> and websites.<\/p>\n\n\n\n![\"plateforme-marketing-zoho-crm\"](\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/02\/plateforme-marketing-zoho-crm-1024x705.png.webp\")
<\/figure>\n\n\n\nWhat is the use of a chatbot?<\/h2>\n\n\n\n
What is special about the Botnation chatbot?<\/h2>\n\n\n\n
What is Zoho CRM?<\/h2>\n\n\n\n
Why associate Zoho with a chat bot?<\/h2>\n\n\n\n