{"id":2665,"date":"2026-03-18T18:30:25","date_gmt":"2026-03-18T17:30:25","guid":{"rendered":"https:\/\/botnation.ai\/site\/?p=2665"},"modified":"2026-03-18T18:52:25","modified_gmt":"2026-03-18T17:52:25","slug":"free-chatbot-wordpress","status":"publish","type":"post","link":"https:\/\/botnation.ai\/en\/free-chatbot-wordpress\/","title":{"rendered":"Why create a free chatbot on WordPress?"},"content":{"rendered":"<p>These days, it\u2019s not uncommon to find yourself chatting to and enquiring from a <strong>chatbot<\/strong>. Indeed, websites are using them as an extension of customer service. If you\u2019ve created a site using <strong>WordPress<\/strong> and are wondering about the value of such a tool, keep reading this article. We\u2019ll tell you why you should consider installing a <a href=\"https:\/\/botnation.ai\/en\/chatbot-gratuit-2-2\/\">free chatbot<\/a> on WordPress.  <\/p>\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #3d351f;color:#3d351f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #3d351f;color:#3d351f\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-wordpress\/#How_do_I_use_a_chatbot_on_WordPress\" >How do I use a chatbot on WordPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-wordpress\/#How_do_I_use_a_chatbot_on_WordPress-2\" >How do I use a chatbot on WordPress?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-wordpress\/#What_are_the_disadvantages_of_chatbots_on_WordPress\" >What are the disadvantages of chatbots on WordPress?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_use_a_chatbot_on_WordPress\"><\/span>How do I use a chatbot on WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p><strong>WordPress<\/strong> is a very popular website creation tool. It allows you to manage content with ease. Among its many advantages is the ease with which you can integrate a <strong>chatbot<\/strong> into the <a href=\"https:\/\/botnation.ai\/en\/website-internet-professional\/\">site you\u2019ve created<\/a>, as well as the simplicity of configuring and installing it. There\u2019s a <strong>chatbot plugin<\/strong> available on WordPress for Botnation. It features advanced functionalities.    <\/p>\n\n<p>To use <a href=\"https:\/\/botnation.ai\/en\/wordpress\/\">a chatbot on WordPress,<\/a> you need to start by choosing the Botnation plugin from the official WordPress store. Log in to your admin panel. From there, go to the extensions tab, click on \u201cadd\u201d and enter the name of the Botnation plugin. All that\u2019s left to do is click \u201cinstall\u201d and you\u2019re ready to go.   <\/p>\n\n<p>Now all you have to do is configure it. With Botnation, the chatbot lets you define the chatbot steps, without you having to write a single line of code, and offers to create a completely customized bot for you. When you choose the plugin, be sure to read the configuration steps before you start, but it\u2019s very easy to install.  <\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_use_a_chatbot_on_WordPress-2\"><\/span>How do I use a chatbot on WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p><strong>WordPress<\/strong> is a system that lets you create websites, and it\u2019s also possible to set up <a href=\"https:\/\/botnation.ai\/en\/chatbot-woocommerce\/\">a chatbot for WooCommerce<\/a>, the WordPress ecommerce extension. It also provides you with the tools to manage and develop your site. Among these tools are <strong>chatbots.<\/strong> Some people don\u2019t see the need for them, yet they\u2019re increasingly present on the web. It\u2019s becoming rare to log on to a site and not see a chat bubble open up to invite you to a discussion.  <\/p>\n\n<p>We\u2019ve listed some of the advantages of chatbots below:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Provide H24 customer service;<\/li>\n\n\n\n<li>improve customer\/company relations;<\/li>\n\n\n\n<li>reduce the flow of questions to customer support.<\/li>\n<\/ul>\n\n<p>Indeed, the main purpose of a chatbot is to answer customers\u2019 basic, repetitive questions, so that the staff in charge of <strong>customer service <\/strong>can deal with the more insidious and complex ones. It\u2019s a communication tool that can guide customers at any time of the day or night, offering them valuable information on how the site works, or on the brand and its products. <\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_are_the_disadvantages_of_chatbots_on_WordPress\"><\/span>What are the disadvantages of chatbots on WordPress?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p>Although the <strong>chatbot <\/strong>is presented as the miracle tool to complement the <strong>customer support<\/strong> team, it\u2019s obviously not perfect. First of all, it\u2019s a fairly basic version of a robot, providing predefined answers to predictable questions. <strong>The artificial intelligence<\/strong> that underpins this system, although it contains several notions of learning and machine learning, which should over time make the bot evolve, does not, for the moment, allow effective adaptation to new questions. Indeed, if you confront the bot with a question that isn\u2019t in its database, it will probably try to refer you to what it considers to be the most similar question to yours, using keywords. Some will simply indicate their inability to answer you.   <\/p>\n\n<p>In conclusion, if you have a website and want to make it more lively with good interactivity, it might be a good idea to <a href=\"\/fr\/\">set up a chatbot<\/a>. Thanks to <strong>WordPress,<\/strong> which offers a large number of them, you\u2019ll quickly find the <a href=\"https:\/\/botnation.ai\/en\/chatbot-site-internet\/\">ideal chatbot for your site<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>These days, it\u2019s not uncommon to find yourself chatting to and enquiring from a chatbot. Indeed, websites are using them as an extension of customer service. If you\u2019ve created a site using WordPress and are wondering about the value of such a tool, keep reading this article. We\u2019ll tell you why you should consider installing [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":2661,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[397],"tags":[],"class_list":["post-2665","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-wordpress-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/2665","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/comments?post=2665"}],"version-history":[{"count":0,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/2665\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media\/2661"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=2665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categories?post=2665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/tags?post=2665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}