{"id":4358,"date":"2022-10-11T15:05:33","date_gmt":"2022-10-11T13:05:33","guid":{"rendered":"https:\/\/botnation.ai\/site\/?p=4358"},"modified":"2026-03-18T17:07:48","modified_gmt":"2026-03-18T16:07:48","slug":"free-chatbot-whatsapp","status":"publish","type":"post","link":"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/","title":{"rendered":"Create a free WhatsApp chatbot with Business API: easy?"},"content":{"rendered":"<p>The <a href=\"https:\/\/botnation.ai\/en\/whatsapp-2\/\">WhatsApp chatbot<\/a> is software designed to respond to messages on WhatsApp. The WhatsApp chatbot simplifies the experience of users dialoguing with your company. <\/p>\n\n\n\n<p>WhatsApp is the most widely used instant messaging platform. Automatic and proactive, the chatbot is a tool designed to interact with customers as quickly as possible. <\/p>\n\n\n\n<p>Knowing how to <a href=\"https:\/\/botnation.ai\/en\/chatbot-hubspot\/\">create your own chatbot<\/a> would therefore be of great benefit to any business. How do you <strong>create a WhatsApp chatbot<\/strong> with the<strong>WhatsApp Business API<\/strong>? <\/p>\n\n\n\n<p>That\u2019s the question answered in this article. But first, it\u2019s worth setting the scene.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #3d351f;color:#3d351f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #3d351f;color:#3d351f\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#What_is_a_WhatsApp_chatbot\" >What is a WhatsApp chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#Whats_the_point_of_a_WhatsApp_chatbot\" >What\u2019s the point of a WhatsApp chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#How_do_I_create_a_WhatsApp_chatbot_using_the_WhatsApp_Business_API\" >How do I create a WhatsApp chatbot using the WhatsApp Business API?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#What_is_the_WhatsApp_Business_API\" >What is the WhatsApp Business API?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#WhatsApp_Business_API_to_create_a_chatbot\" >WhatsApp Business API to create a chatbot?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#What_are_the_steps_to_create_a_WhatsApp_chatbot_with_the_WhatsApp_Business_API\" >What are the steps to create a WhatsApp chatbot with the WhatsApp Business API?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#1_Request_the_WhatsApp_Business_API\" >1. Request the WhatsApp Business API<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#2_Find_a_chatbot_provider\" >2. Find a chatbot provider<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botnation.ai\/en\/free-chatbot-whatsapp\/#3_Building_your_chatbot_with_Botnation\" >3. Building your chatbot with Botnation<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_a_WhatsApp_chatbot\"><\/span>What is a WhatsApp chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Today\u2019s chatbot implies the notion of artificial intelligence. It\u2019s a computer tool that solves a human problem. The chatbot is in fact a conversational agent. Its role is to imitate human conversations, to <strong>respond rapidly and massively to recurring requests<\/strong>.   <\/p>\n\n\n\n<p>A chatbot can be developed on various applications and websites. One of the most recent is the chatbot for WhatsApp. WhatsApp Business enables companies to have business communication via WhatsApp. However, this tool is only available through the WhatsApp Business API, which is not easy to obtain.   <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Whats_the_point_of_a_WhatsApp_chatbot\"><\/span>What\u2019s the point of a WhatsApp chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The beauty of having a chatbot is that it\u2019s constantly available to answer your customers\u2019 questions and queries. The <strong>WhatsApp chatbot<\/strong> makes it possible to respond to customers immediately. The WhatsApp chatbot is particularly interesting because WhatsApp is the everyday application. So this tool is essential for improving the customer experience on WhatsApp.   <\/p>\n\n\n\n<p>An intuitive no-code interface, compatible with AI models on the market (ChatGPT, Claude, etc.); <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flexibility;<\/li>\n\n\n\n<li>Its proximity to customers;<\/li>\n\n\n\n<li>Accessibility;<\/li>\n\n\n\n<li>The fact that it frees up your in-house human resources to focus on other matters;<\/li>\n<\/ul>\n\n\n\n<p>Similarly, the WhatsApp chatbot is an excellent way to build customer loyalty. It\u2019s autonomous and available 24\/7. Last but not least, the WhatsApp chatbot helps generate more sales through rapid responses and a presence on WhatsApp.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_do_I_create_a_WhatsApp_chatbot_using_the_WhatsApp_Business_API\"><\/span>How do I create a WhatsApp chatbot using the WhatsApp Business API?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/10\/homme-tenant-logo-whatsapp.jpg.webp\" alt=\"Man holding WhatsApp logo\" class=\"wp-image-4254\" style=\"aspect-ratio:0.9190133463769129;width:345px;height:auto\"><\/figure>\n<\/div>\n\n\n<p>Creating a WhatsApp chatbot isn\u2019t easy. There are a number of tools available to <a href=\"https:\/\/botnation.ai\/en\/chatbot-gratuit-2-2\/\">create a chatbot free of charge<\/a>. However, they are not adapted to meet the standards of the WhatsApp Business API.  <\/p>\n\n\n\n<p>In the process of creating a WhatsApp chatbot, you must first have a WhatsApp Business account. Next, you need to apply for access to the API (which is subject to a fee). Finally, you need a high-performance chatbot that can communicate with the<strong>WhatsApp Business API<\/strong>. Botnation can provide you with such a chatbot, please contact us.   <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_the_WhatsApp_Business_API\"><\/span>What is the WhatsApp Business API?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>WhatsApp Business API<\/strong> is an advanced version of WhatsApp Business that offers the API. Speaking of API, it\u2019s a set of programming standards. It adds to the <a href=\"https:\/\/botnation.ai\/en\/whatsapp-discussion-group\/\">basic functionality of WhatsApp<\/a> Business the ability to respond massively and rapidly to user requests, via the implementation of a chatbot.  <\/p>\n\n\n\n<p>In fact, the API aims to give chatbot creation agencies like Botnation the opportunity to design products associated with a very specific service, in this case the WhatsApp Business API.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"WhatsApp_Business_API_to_create_a_chatbot\"><\/span>WhatsApp Business API to create a chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Thus, the chatbot is a product associated with the WhatsApp Business API. With such a device, businesses will be able to send and receive scheduled messages and integrate this flow into their systems. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_are_the_steps_to_create_a_WhatsApp_chatbot_with_the_WhatsApp_Business_API\"><\/span>What are the steps to create a WhatsApp chatbot with the WhatsApp Business API? <span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>By now you\u2019re sufficiently informed about the WhatsApp chatbot and its importance for your business. Now it\u2019s time to find out how to create one. <\/p>\n\n\n\n<p>Here are some concrete steps for creating your WhatsApp chatbot:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Request the WhatsApp Business API;<\/li>\n\n\n\n<li>Find a chatbot provider (like Botnation);<\/li>\n\n\n\n<li>Build the chatbot.<\/li>\n<\/ol>\n\n\n\n<p>Before moving on to the technical and strategic steps involved in creating a chatbot. It\u2019s a good idea to define the chatbot\u2019s objectives.  It is therefore important to provide appropriate content. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Request_the_WhatsApp_Business_API\"><\/span>1. Request the WhatsApp Business API<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Clearly, without the API, it\u2019s impossible to have a WhatsApp chatbot. So, to get access to the WhatsApp Business API, you need to apply to WhatsApp. You\u2019ll need a WhatsApp Business account.  <\/p>\n\n\n\n<p>Following these steps, there is no guarantee that WhatsApp will give you access to the API. If your company has been accepted into the WhatsApp Business Api program, you can start building your chatbot. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Find_a_chatbot_provider\"><\/span>2. Find a chatbot provider<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A chatbot provider facilitates the chatbot creation process. At <strong>Botnation<\/strong>, we make it easy to get started without the need to code. We can provide and customize a chatbot for messaging applications, including WhatsApp.  <\/p>\n\n\n\n<p>We can <a href=\"https:\/\/botnation.ai\/en\/chatbot-whatsapp-business\/\">create a WhatsApp chatbot that communicates with your WhatsApp Business API<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Building_your_chatbot_with_Botnation\"><\/span>3. Building your chatbot with Botnation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Before you start building the WhatsApp chatbot, it\u2019s a good idea to <strong>create a persona<\/strong> of your regular customers. Next, <strong>think about the<\/strong> chatbot\u2019s <strong>conversational capabilities<\/strong>. This includes determining the type of chatbot that\u2019s right for the company. But above all, the bot\u2019s text and display options. Make a list of recurring customer requests, with appropriate responses. This list will be useful for the chatbot.     <\/p>\n\n\n\n<p>What\u2019s more, it\u2019s a good idea to <strong>include a human handover<\/strong>. This is what will enable you to anticipate requests not taken into account by the chatbot. To evaluate the chatbot\u2019s performance, it\u2019s a good idea to get feedback from your customers. All available functionalities are worth trying out. So remember to test and improve the chatbot before it goes live.    <\/p>\n\n\n\n<p>In short, creating a WhatsApp chatbot with Business API is simple when you go through a solution like the chatbot creation and development agency Botnation. All you need is the API and a WhatsApp Business account, which are subject to approval by WhatsApp. <\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Create a free WhatsApp chatbot with Business API: easy?<\/p>\n","protected":false},"author":7,"featured_media":23974,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[372],"tags":[],"class_list":["post-4358","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whatsapp-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/4358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/comments?post=4358"}],"version-history":[{"count":0,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/4358\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media\/23974"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=4358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categories?post=4358"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/tags?post=4358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}