{"id":490,"date":"2022-01-19T15:35:32","date_gmt":"2022-01-19T14:35:32","guid":{"rendered":"https:\/\/botnation.ai\/site\/?p=490"},"modified":"2026-03-18T12:38:12","modified_gmt":"2026-03-18T11:38:12","slug":"chatbot-event","status":"publish","type":"post","link":"https:\/\/botnation.ai\/en\/chatbot-event\/","title":{"rendered":"A chatbot to improve the event experience"},"content":{"rendered":"<p><strong>Lo\u00efc Rivalain<\/strong> has a dream job! He designs games for the clients of his communication agency, Ma Langue Au Chat. If his activity is mainly related to events, digital tools help him on his projects. Botnation and its <a href=\"https:\/\/botnation.ai\/en\/google-chatbot\/\">chatbot solution is a great asset in the design of games because the platform offers<\/a> an avatar function that Lo\u00efc masters perfectly! Today he tells us about his experience with <a href=\"https:\/\/botnation.ai\/en\/chatbot-arsenal-innovation-lab\/\">the platform for unusual programs<\/a>.<\/p>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #3d351f;color:#3d351f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #3d351f;color:#3d351f\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#Introduce_yourself_and_your_company\" >Introduce yourself and your company:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#What_were_your_issues_before_launching_your_chatbot\" >What were your issues before launching your chatbot?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#How_did_you_come_to_the_conclusion_that_a_chatbot_would_meet_these_needs\" >How did you come to the conclusion that a chatbot would meet these needs?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#Why_did_you_choose_the_Botnation_solution\" >Why did you choose the Botnation solution?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#How_did_you_build_the_chatbot_What_was_the_creative_process\" >How did you build the chatbot? What was the creative process?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#Have_you_been_able_to_measure_the_first_results\" >Have you been able to measure the first results?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botnation.ai\/en\/chatbot-event\/#Would_you_have_some_advice_for_a_company_that_also_wants_to_launch_a_chatbot\" >Would you have some advice for a company that also wants to launch a chatbot?<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"introduce-yourself-and-your-company\"><span class=\"ez-toc-section\" id=\"Introduce_yourself_and_your_company\"><\/span>Introduce yourself and your company:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>My name is Lo\u00efc Rivalain, I am the creative director of Ma Langue Au Chat, a game-based communication agency. We design treasure hunts, murder parties, escape games and other fun adventures for all audiences: companies, communities, brands.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-were-your-issues-before-launching-your-chatbot\"><span class=\"ez-toc-section\" id=\"What_were_your_issues_before_launching_your_chatbot\"><\/span>What were your issues before launching your chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We were looking for flexible, mobile, web-app accessible solutions, without registration to make participants play on smartphones. The need was to punctually accompany players on their adventure: this can go from a simple interaction with a virtual character, to a quiz to a longer course, such as a conversation with a character, a narrator, a series of photo trails, clues to find etc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-did-you-come-to-the-conclusion-that-a-chatbot-would-meet-these-needs\"><span class=\"ez-toc-section\" id=\"How_did_you_come_to_the_conclusion_that_a_chatbot_would_meet_these_needs\"><\/span>How did you come to the conclusion that a chatbot would meet these needs?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We came to this conclusion rather quickly because we liked the conversation model (other solutions existed for quizzes, or more complete playful adventures) but the model seduced us for its simplicity (handling) and its ability to mimic a conversation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-did-you-choose-the-botnation-solution\"><span class=\"ez-toc-section\" id=\"Why_did_you_choose_the_Botnation_solution\"><\/span>Why did you choose the Botnation solution?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>I first worked a lot with one of your competitors : Chatfuel, but Botnation seduced me thanks to three assets: a great reactivity of the team \u2013 Made in France! \u2013 It\u2019s great to have people who explain things in French \u2013 and attractive prices<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-did-you-build-the-chatbot-what-was-the-creative-process\"><span class=\"ez-toc-section\" id=\"How_did_you_build_the_chatbot_What_was_the_creative_process\"><\/span>How did you build the chatbot? What was the creative process?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We <a href=\"\/en\/\">created a lot of little chatbots<\/a>: I quickly trained our pool of authors to the tool and they were able to easily take it in hand and play with the options (carousel, GIF, AI\u2026).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"have-you-been-able-to-measure-the-first-results\"><span class=\"ez-toc-section\" id=\"Have_you_been_able_to_measure_the_first_results\"><\/span>Have you been able to measure the first results?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Our results are not quantitative: the chatbot has an event-based vocation, animation, delivery of clues. Participants are amused by this interface, which is just one game mechanic (among many) in the middle of their adventure, but we often get good feedback. The important thing is not to bet \u201ctoo much\u201d on a <a href=\"https:\/\/botnation.ai\/en\/conversational-agent\/\">conversation mechanic<\/a> that can quickly turn sour. It is one tool among others, even though it is a very powerful tool.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"would-you-have-some-advice-for-a-company-that-also-wants-to-launch-a-chatbot\"><span class=\"ez-toc-section\" id=\"Would_you_have_some_advice_for_a_company_that_also_wants_to_launch_a_chatbot\"><\/span>Would you have some advice for a company that also wants to launch a chatbot?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Plan short at the beginning : we can get lost quickly in the tree structure and we all want to make a \u201cdeep\u201d chatbot. But the simple one is effective!<\/p>\n\n\n\n<p>Give identities to your avatar(s): work on its language, its tone (in the case of a chatbot with a \u201cpersonality\u201d)<\/p>\n\n\n\n<p>Test the rendering with collaborators \/ beta testers from the very first steps!<\/p>\n\n\n\n<p>Discover Lo\u00efc\u2019s work on this <a href=\"https:\/\/chatbotnation.com\/tempus_fugit\" rel=\"noopener\">chatbot<\/a> for Universit\u00e9 de Paris.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"<p>Lo\u00efc Rivalain has a dream job! He designs games for the clients of his communication agency, Ma Langue Au Chat. If his activity is mainly related to events, digital tools help him on his projects. Botnation and its chatbot solution is a great asset in the design of games because the platform offers an avatar [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":347,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[392],"tags":[364],"class_list":["post-490","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-testimonials","tag-top-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/comments?post=490"}],"version-history":[{"count":0,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/490\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media\/347"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=490"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categories?post=490"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/tags?post=490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}