{"id":1825,"date":"2022-11-04T10:52:14","date_gmt":"2022-11-04T09:52:14","guid":{"rendered":"https:\/\/botnation.ai\/add-quick-replies-messenger\/"},"modified":"2026-01-02T15:27:43","modified_gmt":"2026-01-02T14:27:43","slug":"add-quick-replies-messenger","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/add-quick-replies-messenger\/","title":{"rendered":"Add Quick Replies (Messenger)"},"content":{"rendered":"

Quick Replies in your chatbot Messenger.<\/p>\n\n\n

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\"Quick<\/figure>\n<\/div>\n\n\n\n\n

1. Use<\/h2>\n\n\n\n

There are two different ways to create Quick Replies.<\/p>\n\n\n\n

The first is to add this feature directly by clicking on the \u201cQuick Replies\u201d icon found among the other features. (See below).<\/p>\n\n\n\n

\"Quick<\/figure>\n\n\n\n

The second way is to create a text<\/a> and then transform this text into Quick Replies.<\/p>\n\n\n\n

\"Add<\/figure>\n\n\n\n

In the end you will have the same result:<\/p>\n\n\n

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\"Quick<\/figure>\n<\/div>\n\n\n

The Quick Replies feature always consists of text (limited to 640 characters) anda maximum of thirteen Quick Replies<\/strong>.<\/p>\n\n\n\n

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TIP<\/strong>
If you have more than 13 choices, we recommend that you use a Choice List<\/a>.<\/p>\n<\/blockquote>\n\n\n\n

The main difference with buttons, besides the number, is that once the user clicks on a Quick Replie, it becomes their message and all other choices disappear.<\/p>\n\n\n\n

To set up a button, click on \u201d + Add Quick Replies<\/strong> \u201c.

You can then name the Quick Replie (20 characters max).<\/p>\n\n\n\n

You can also associate a picture with each replie.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

This will appear at the beginning of the Quick Replie as an icon.<\/p>\n\n\n

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\"\"<\/figure>\n<\/div>\n\n\n

Then, you will have the possibility to choose the type of action that the chatbot will perform when the user clicks the Quick Replies.<\/p>\n\n\n\n

A. Redirection<\/h4>\n\n\n\n
\"R\u00e9ponses<\/figure>\n\n\n\n

This will redirect your users to another sequence. <\/p>\n\n\n\n

See the article : Add a redirection<\/a><\/p>\n\n\n\n

B. User input<\/h4>\n\n\n\n
\"R\u00e9ponses<\/figure>\n\n\n\n

This action allows the chatbot to save a value for a given variable when the user clicks the Quick Replie.
This is very useful to keep track of your users\u2019 choices.
See the following article: All about {{\u2026}} variables<\/a>

The parameters of this action are :<\/strong><\/p>\n\n\n\n