This is especially useful when you have a \u201cform\u201d in your chatbot and you don\u2019t want the user to be able to leave that section before answering all the questions. By disabling the keyboard on all sequences of the \u201cform\u201d, the user will not be able to enter keywords that would trigger the artificial intelligence and make him leave this section.
Important: Even if you have disabled the keyboard, if the sequence includes a \u201cUser Input\u201d item (to capture an email, a name, etc.) the keyboard will automatically be available.
<\/em><\/strong><\/p>\n\n
Activate \/ deactivate the keyboard<\/h2>\n\n
This is done at the level of the parameters of a sequence ( See the article on The parameters of a sequence ). You can configure the keyboard according to the following settings: IMPORTANT When the keyboard is activated it appears like this in the title bar of your sequence:<\/p>\n\n When the keyboard is disabled it appears like this in the title bar of your sequence:<\/p>\n\n <\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[194,221],"class_list":["post-2370","support","type-support","status-publish","hentry","categorie-support-features","categorie-support-web-chatbot-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/2370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=2370"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=2370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Click on the white cog icon on the far right in the title bar of the sequence.<\/p>\n\n![\"\"](\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/11\/keyboard_FR.png.webp\")
<\/figure>\n\n
\u2013 Enabled
\u2013 Off
\u2013 Inherited from the bot parameters
The choice you make will override the bot\u2019s default setting.<\/p>\n\n\n
The default setting that determines the bot\u2019s behavior towards user input can be found in the \u201cSETTINGS\u201d tab \u201cChatbot configuration\u201d (see the article How to disable the chatbot keyboard)<\/a>.<\/p>\n<\/blockquote>\n\n![\"\"](\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/11\/keyboard_actif_FR.png.webp\")
<\/figure>\n\n![\"\"](\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/11\/keyboard_inactif_FR.png.webp\")
<\/figure>\n\n