{"id":31061,"date":"2026-07-27T10:58:16","date_gmt":"2026-07-27T08:58:16","guid":{"rendered":"https:\/\/botnation.ai\/support\/how-do-i-create-my-first-whatsapp-chatbot-on-botnation\/"},"modified":"2026-07-27T17:42:58","modified_gmt":"2026-07-27T15:42:58","slug":"how-do-i-create-my-first-whatsapp-chatbot-on-botnation","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/how-do-i-create-my-first-whatsapp-chatbot-on-botnation\/","title":{"rendered":"How do I create my first WhatsApp chatbot on Botnation?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u201cCreate my first WhatsApp chatbot\u201d is a phrase we\u2019ve been hearing regularly in recent months.<\/p>\n\n<p class=\"wp-block-paragraph\">Your WhatsApp Business account is connected to Botnation. You can now create your first bot. Here are the step-by-step instructions.  <\/p>\n\n<p class=\"wp-block-paragraph\">Where to start? \ud83e\udd14<\/p>\n\n<p class=\"wp-block-paragraph\">There are two options available for creating your WhatsApp chatbot on Botnation:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Start with a template<\/strong>: Botnation provides ready-to-use templates that are ideal for getting started quickly<\/li>\n\n\n\n<li><strong>Create a bot from scratch<\/strong>: Start with a blank page and build your conversation tree however you like<\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">TIP<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If this is your first WhatsApp bot, we recommend starting with a template. It will save you time and help you quickly understand how to build a bot on Botnation. <\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\"><strong>Option 1: Create a WhatsApp bot using a template<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">From your Botnation dashboard:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Click \u201cCreate a New Chatbot\u201d<\/li>\n\n\n\n<li>Select the WhatsApp channel<\/li>\n\n\n\n<li>Browse the available templates and click \u201cDemo\u201d to try out the one you\u2019re interested in before installing it<\/li>\n\n\n\n<li>Click \u201cAdd\u201d to import it into your account<\/li>\n<\/ul>\n\r\n    <div class='botnation-cta-block'>\r\n        <span class='botnation-cta-label'>Cr\u00e9ez votre agent conversationnel gratuitement<\/span>\r\n        <a href='https:\/\/start.botnation.ai\/?utm_source=site&#038;utm_medium=cta_support&#038;utm_campaign=botnation'\r\n           target='_blank'\r\n           rel='noopener'\r\n           class='botnation-cta-btn'\r\n           data-event='cta_article'\r\n           data-page='\/en\/wp-json\/wp\/v2\/support\/31061'>\r\n            C&#039;est parti !\r\n        <\/a>\r\n    <\/div>\n\n<p class=\"wp-block-paragraph\">The template is now available in your dashboard. When you open it, an interactive tutorial explains how and why the bot was built. You can then customize it however you like.  <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">GOOD TO KNOW<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The templates are free and fully customizable. They provide a good foundation for understanding how WhatsApp differs from other Botnation channels. <\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\"><strong>Option 2: Create a WhatsApp bot from scratch<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">From your Botnation dashboard:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Click \u201cCreate a New Chatbot\u201d<\/li>\n\n\n\n<li>Select the WhatsApp channel<\/li>\n\n\n\n<li>Select \u201cCreate an empty bot\u201d<\/li>\n\n\n\n<li>Name your bot and confirm<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"722\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-dashboard-tableau-de-bord-WhatsApp-1024x722.png\" alt=\"botnation-dashboard-WhatsApp-dashboard\" class=\"wp-image-30670\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-dashboard-tableau-de-bord-WhatsApp-1024x722.png 1024w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-dashboard-tableau-de-bord-WhatsApp-300x212.png 300w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-dashboard-tableau-de-bord-WhatsApp.png 1519w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<p class=\"wp-block-paragraph\">You are now accessing the Botnation editor.  <\/p>\n\n<p class=\"wp-block-paragraph\">Your bot starts with just one element: the welcome message, which will be the first message sent to the user when they start a conversation.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"442\" height=\"346\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-creation-chatbot-whatsapp.png\" alt=\"botnation-creating-a-whatsapp-chatbot\" class=\"wp-image-30671\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-creation-chatbot-whatsapp.png 442w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-creation-chatbot-whatsapp-300x235.png 300w\" sizes=\"(max-width: 442px) 100vw, 442px\" \/><\/figure>\n<\/div>\n<h4 class=\"wp-block-heading\"><strong>How does the WhatsApp editor work?<\/strong><\/h4>\n\n<p class=\"wp-block-paragraph\">The Botnation editor works the same way as it does for other channels, with a few features specific to WhatsApp:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Quick reply buttons<\/strong> are limited to 3 options on WhatsApp<\/li>\n\n\n\n<li><strong>Drop-down lists<\/strong> allow for up to 10 options in a drop-down menu<\/li>\n\n\n\n<li><strong>Supported media<\/strong> types include: images, videos, PDF files, and audio messages<\/li>\n\n\n\n<li><strong>Message templates<\/strong> (proactive messages) must be approved by Meta before use<\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>TIP<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Be sure to test your bot regularly using the Botnation preview while you\u2019re building it. WhatsApp has its own display rules that may differ from what you\u2019re used to on the web or Messenger. <\/p>\n<\/blockquote>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"722\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-chatbot-whatsapp-publication-1024x722.png\" alt=\"botnation-chatbot-whatsapp-post\" class=\"wp-image-30672\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-chatbot-whatsapp-publication-1024x722.png 1024w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-chatbot-whatsapp-publication-300x212.png 300w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/botnation-chatbot-whatsapp-publication.png 1519w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<h4 class=\"wp-block-heading\"><strong>How do I connect my bot to my WhatsApp number?<\/strong><\/h4>\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve created and configured your bot, you need to link it to your WhatsApp Business number:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>Channels \u2192 WhatsApp<\/strong> in your bot\u2019s settings<\/li>\n\n\n\n<li>Select the WhatsApp Business number that was previously connected to Botnation<\/li>\n\n\n\n<li>Confirm the association<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Your bot is now active on WhatsApp. Any message received at this number will trigger the conversation you\u2019ve set up. <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>GOOD TO KNOW<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A WhatsApp number can be linked to only one bot at a time. To switch bots on a given number, you\u2019ll first need to unlink the current bot. <\/p>\n<\/blockquote>\n\n<h4 class=\"wp-block-heading\"><strong>Summary<\/strong><\/h4>\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Bot created from a template or from scratch<\/li>\n\n\n\n<li>\u2705 Content and conversation tree configured<\/li>\n\n\n\n<li>\u2705 Bot linked to your WhatsApp Business number<\/li>\n\n\n\n<li>\u2705 Test conducted using a real phone<\/li>\n<\/ul>\n","protected":false},"featured_media":31060,"template":"","meta":{"_acf_changed":false},"categorie-support":[419],"class_list":["post-31061","support","type-support","status-publish","has-post-thumbnail","hentry","categorie-support-whatsapp"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/31061","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media\/31060"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=31061"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=31061"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}