{"id":31068,"date":"2026-07-06T11:19:10","date_gmt":"2026-07-06T09:19:10","guid":{"rendered":"https:\/\/botnation.ai\/support\/how-do-i-create-and-verify-my-whatsapp-business-account-on-botnation\/"},"modified":"2026-07-27T17:43:52","modified_gmt":"2026-07-27T15:43:52","slug":"how-do-i-create-and-verify-my-whatsapp-business-account-on-botnation","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/how-do-i-create-and-verify-my-whatsapp-business-account-on-botnation\/","title":{"rendered":"How do I create and verify my WhatsApp Business account on Botnation?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Connecting your WhatsApp Business account to Botnation takes just a few steps\u2014first on the Meta side, then on the Botnation side. Here\u2019s the complete process. <\/p>\n\n<p class=\"wp-block-paragraph\">Process Overview: Setting up your WhatsApp channel involves three main steps<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Step 1: Create or set up your Meta Business Manager account<\/li>\n\n\n\n<li>Step 2: Add and verify your WhatsApp Business number<\/li>\n\n\n\n<li>Step 3: Connect your WhatsApp account to Botnation<\/li>\n<\/ul>\n\r\n    <div class='botnation-cta-block'>\r\n        <span class='botnation-cta-label'>Cr\u00e9ez votre agent conversationnel gratuitement<\/span>\r\n        <a href='https:\/\/start.botnation.ai\/?utm_source=site&#038;utm_medium=cta_support&#038;utm_campaign=botnation'\r\n           target='_blank'\r\n           rel='noopener'\r\n           class='botnation-cta-btn'\r\n           data-event='cta_article'\r\n           data-page='\/en\/wp-json\/wp\/v2\/support\/31068'>\r\n            C&#039;est parti !\r\n        <\/a>\r\n    <\/div>\n\n<h2 class=\"wp-block-heading\">Step 1: Create your WhatsApp Business Manager account with Meta<\/h2>\n\n<p class=\"wp-block-paragraph\">If you don\u2019t have a Meta Business Manager account yet, go to business.facebook.com and click \u201cCreate an Account.\u201d<\/p>\n\n<p class=\"wp-block-paragraph\">Please provide:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Your company name<\/li>\n\n\n\n<li>Your first and last name<\/li>\n\n\n\n<li>Your work email address<\/li>\n<\/ul>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Good to Know<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you already manage Meta ads or a Facebook Page, you probably already have a Business Manager. Check business.facebook.com before creating a new one. <\/p>\n<\/blockquote>\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve created your account, you\u2019ll need to verify your business with Meta. This step is required to access the WhatsApp Business API.   <\/p>\n\n<p class=\"wp-block-paragraph\">Go to Settings \u2192 Security Center and follow the instructions. Be sure to have a Kbis or any other official document proving the legal existence of your organization. <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Tip<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Meta verification process can take anywhere from 24 hours to several business days. Make this your top priority, as it determines the next steps in the process. <\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">Step 2: Add your WhatsApp Business number<\/h2>\n\n<p class=\"wp-block-paragraph\">Once your Business Manager has been verified, you must link a phone number dedicated to WhatsApp to it.<\/p>\n\n<p class=\"wp-block-paragraph\">This issue must:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>You must not already be active on WhatsApp (personal or Business App)<\/li>\n\n\n\n<li>Be able to receive a text message or voice call for verification<\/li>\n\n\n\n<li>Being owned by or affiliated with your company<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">In your Business Manager, go to Settings \u2192 WhatsApp Accounts, then click Add.<\/p>\n\n<p class=\"wp-block-paragraph\">Meta will send you a verification code via text message or voice call to this number. Enter it to confirm the link. <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Tip<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can use a business landline number. In that case, select the voice call verification option. <\/p>\n<\/blockquote>\n\n<h2 class=\"wp-block-heading\">Step 3: Connect your WhatsApp Business account to Botnation<\/h2>\n\n<p class=\"wp-block-paragraph\">Once your number has been verified by Meta, go to your Botnation dashboard:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Go to the Channels section of your bot<\/li>\n\n\n\n<li>Select WhatsApp<\/li>\n\n\n\n<li>Click \u201cConnect via Meta\u201d<\/li>\n\n\n\n<li>Follow the OAuth login process: you\u2019ll be redirected to Meta to authorize Botnation to access your WhatsApp Business account<\/li>\n\n\n\n<li>Select the phone number you want to link to your bot<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"658\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connection-botnation-whatsapp-business-1024x658.png\" alt=\"connection-botnation-whatsapp-business\" class=\"wp-image-30609\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connection-botnation-whatsapp-business-1024x658.png 1024w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connection-botnation-whatsapp-business-300x193.png 300w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"851\" height=\"1024\" data-id=\"30613\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/authentification-meta-whatsapp-business-1-851x1024.png\" alt=\"\" class=\"wp-image-30613\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/authentification-meta-whatsapp-business-1-851x1024.png 851w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/authentification-meta-whatsapp-business-1-249x300.png 249w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/authentification-meta-whatsapp-business-1.png 1424w\" sizes=\"(max-width: 851px) 100vw, 851px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"813\" height=\"1024\" data-id=\"30612\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connecter-whatsapp-business-botnation-813x1024.png\" alt=\"connect-whatsapp-business-botnation\" class=\"wp-image-30612\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connecter-whatsapp-business-botnation-813x1024.png 813w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connecter-whatsapp-business-botnation-238x300.png 238w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/connecter-whatsapp-business-botnation.png 1348w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"813\" height=\"1024\" data-id=\"30611\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/creer-compte-whatsapp-business-manager-813x1024.png\" alt=\"create-a-whatsapp-business-manager-account\" class=\"wp-image-30611\" srcset=\"https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/creer-compte-whatsapp-business-manager-813x1024.png 813w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/creer-compte-whatsapp-business-manager-238x300.png 238w, https:\/\/botnation.ai\/wp-content\/uploads\/2026\/07\/creer-compte-whatsapp-business-manager.png 1348w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><\/figure>\n<\/figure>\n\n<p class=\"wp-block-paragraph\">Your WhatsApp channel is now active. Your bot can start receiving and sending messages. <\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>Good to Know<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each Botnation bot is associated with a WhatsApp number. If you want to deploy multiple bots on WhatsApp, you\u2019ll need a different number for each one. <\/p>\n<\/blockquote>\n\n<p class=\"wp-block-paragraph\">If you encounter a problem during verification<\/p>\n\n<p class=\"wp-block-paragraph\">If your <strong>Meta verification is on hold or has been denied<\/strong>, here are the most common reasons:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The document provided does not exactly match your company\u2019s legal name<\/li>\n\n\n\n<li>Your Business Manager is too new and lacks activity history<\/li>\n\n\n\n<li>The submitted number is already associated with an active WhatsApp account<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">In these cases, please contact Meta Support directly through your Business Manager, or reach out to our team via the Botnation chat.<\/p>\n\n<p class=\"wp-block-paragraph\">Summary<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Meta Business Manager account created and verified<\/li>\n\n\n\n<li>Associated and verified dedicated phone number<\/li>\n\n\n\n<li>OAuth connection between Botnation and your WhatsApp Business account established<\/li>\n<\/ul>\n","protected":false},"featured_media":31067,"template":"","meta":{"_acf_changed":false},"categorie-support":[419],"class_list":["post-31068","support","type-support","status-publish","has-post-thumbnail","hentry","categorie-support-whatsapp"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/31068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media\/31067"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=31068"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=31068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}