{"id":3322,"date":"2023-04-27T13:53:28","date_gmt":"2023-04-27T12:53:28","guid":{"rendered":"https:\/\/botnation.ai\/push-notifications-on-facebook-messenger-2\/"},"modified":"2026-01-02T16:34:44","modified_gmt":"2026-01-02T15:34:44","slug":"push-notifications-on-facebook-messenger-2","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/push-notifications-on-facebook-messenger-2\/","title":{"rendered":"Push Notifications on Facebook Messenger"},"content":{"rendered":"<p>No more alerts by email or through different applications. Send them a notification directly on Facebook Messenger \ud83d\udece<\/p>\n\n<p>Thanks to the new version of Botnation\u2019s \u201cPush notifications\u201d module you can send a message to groups of users on Facebook Messenger according to the filters you have set up. Of course, you can only target people who have used certain sections of your chatbot, through variables. In addition, you can schedule your notifications and re-launch them at the desired days and times.  <\/p>\n\n<p><strong>First of all: <\/strong>Remember that your users must have <a href=\"https:\/\/botnation.ai\/fr\/support\/inscription-aux-notifications-push-messenger\/\" rel=\"noreferrer noopener\" target=\"_blank\">previously agreed to receive notifications<\/a> via an opt-in action in your chatbot<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/166253692\/ac2805c3fb74fff00c29cf88\/notifs2.jpg?expires=1620446400&amp;signature=7b31374869d63defe41880defbc5439c707017a65d73c140f528c6ae21452691\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/166253692\/ac2805c3fb74fff00c29cf88\/notifs2.jpg?expires=1620446400&amp;signature=7b31374869d63defe41880defbc5439c707017a65d73c140f528c6ae21452691\" alt=\"Creation of Chatbot Messenge\"><\/a><\/figure>\n<\/div>\n<h2 class=\"wp-block-heading\">1. Steps to create a notification on Botnation<\/h2>\n\n<p>Click on the \u201cbell icon \ud83d\udece\u201dEngagement\u201d and then on \u201cPush notification\u201d in the left vertical navigation of your chatbot to access the PUSH NOTIFICATIONS tab.<strong> Please note:<\/strong> This feature is only available for chatbots to Facebook Messenger.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/04\/image-11.png.webp\" alt=\"\" class=\"wp-image-3317\"><\/figure>\n\n<p><br>You are currently in the \u201cnotification\u201d area. With this feature you can send personalized notifications to users directly on Facebook Messenger.<\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165593565\/51b09079ff56d0bba9783b73\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.16.32.png?expires=1620446400&amp;signature=4ed974e9d5ad1ce042494dea7a1f83894ebace6869c600afe47750bdc8b1a33b\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165593565\/51b09079ff56d0bba9783b73\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.16.32.png?expires=1620446400&amp;signature=4ed974e9d5ad1ce042494dea7a1f83894ebace6869c600afe47750bdc8b1a33b\" alt=\"Facebook Chatbot creation\"><\/a><\/figure>\n\n<h5 class=\"wp-block-heading\"><strong>Step 1: Information<\/strong><\/h5>\n\n<p>Click on the \u201cAdd a campaign\u201d button.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>First, add a title.  <em>In the example below the name of the campaign is \u201cNov 19 Campaign\u201d.<\/em> <\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>In a second step, choose the nature of the campaign. We advise you to leave the default value \u201cStandard\u201d.  <\/li>\n<\/ul>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165594090\/dea4abcd15896724a8974f8d\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.17.09.png?expires=1620446400&amp;signature=029644b8616da817144df1753591afdbc2679aead8176d552924684a299c3afe\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165594090\/dea4abcd15896724a8974f8d\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.17.09.png?expires=1620446400&amp;signature=029644b8616da817144df1753591afdbc2679aead8176d552924684a299c3afe\" alt=\"Create a Facebook Chatbot\"><\/a><\/figure>\n\n<h5 class=\"wp-block-heading\"><strong>Step 2: Filter  <\/strong><\/h5>\n\n<p>This is where you will segment your target.<br><br>You can use the default variables given by Facebook. You can even go further by creating segments that mix targeting criteria based on data collected <a href=\"https:\/\/botnation.ai\/fr\/support\/tout-savoir-sur-les-variables\">through your<\/a> custom <a href=\"https:\/\/botnation.ai\/fr\/support\/tout-savoir-sur-les-variables\">variables<\/a> and imposing a value.<br><br><em>In the example below, we filter by sending the campaign only to users whose associated variable nb-tat is greater than 2.<\/em><\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165595250\/c65f1aca026205ed66dc0219\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.19.57.png?expires=1620446400&amp;signature=beae61bcab4c271fc6f853a62271fe9593083311d6f809b31d31e13615d2eddd\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165595250\/c65f1aca026205ed66dc0219\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.19.57.png?expires=1620446400&amp;signature=beae61bcab4c271fc6f853a62271fe9593083311d6f809b31d31e13615d2eddd\" alt=\"Create a Chatbot Messenger\"><\/a><\/figure>\n\n<h5 class=\"wp-block-heading\"><strong>Step 3: Message<\/strong><\/h5>\n\n<p>This is where you will create the notification that will be sent.<\/p>\n\n<p>You have the choice between \u201cCopy an existing sequence\u201d (which you can modify) or \u201cCreate a new sequence\u201d.<\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165598807\/591682ff7ffc926093ba4cf6\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.53.34.png?expires=1620446400&amp;signature=564f67827d5d63659016836b9acad6f8cf1bb9f48b1c79a35fad566221b9d176\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165598807\/591682ff7ffc926093ba4cf6\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.53.34.png?expires=1620446400&amp;signature=564f67827d5d63659016836b9acad6f8cf1bb9f48b1c79a35fad566221b9d176\" alt=\"Chatbot Creation Agency\"><\/a><\/figure>\n\n<p>To create your sequence, you have access to most of the usual functionalities (texts, images, buttons, etc.) of the <a href=\"https:\/\/botnation.ai\/fr\" rel=\"noreferrer noopener\" target=\"_blank\">Botnation chatbot creation<\/a> platform. <\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165599479\/8806f1c11a03b188329a312e\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.25.01.png?expires=1620446400&amp;signature=45a852b5a3c431f0e7201189b2978139ddd2a3bfc494dd776897fbd2d0c9fb4c\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165599479\/8806f1c11a03b188329a312e\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.25.01.png?expires=1620446400&amp;signature=45a852b5a3c431f0e7201189b2978139ddd2a3bfc494dd776897fbd2d0c9fb4c\" alt=\"Agency to Create a Chatbot\"><\/a><\/figure>\n\n<h5 class=\"wp-block-heading\"><strong>Step 4: Programming<\/strong><\/h5>\n\n<p>This is the time to choose when the notification will be sent.<br><br>You can choose to send it immediately\u2026<\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165600760\/4fde2c5d9da042a60e7df797\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.23.44.png?expires=1620446400&amp;signature=1176053616d2b727570348bab793b22b8cd42d1ad8bbe01a85ad6bf7aff67786\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165600760\/4fde2c5d9da042a60e7df797\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.23.44.png?expires=1620446400&amp;signature=1176053616d2b727570348bab793b22b8cd42d1ad8bbe01a85ad6bf7aff67786\" alt=\"\"><\/a><\/figure>\n\n<p>\u2026 or later by choosing the date and time.<\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165601367\/2fbc5c2951ba3662f04e6d9c\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.24.07.png?expires=1620446400&amp;signature=eca63f6fb550b356dcd0aa5b35cedd26ac09160c8d1bdb66d776e8387137f8c0\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165601367\/2fbc5c2951ba3662f04e6d9c\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.24.07.png?expires=1620446400&amp;signature=eca63f6fb550b356dcd0aa5b35cedd26ac09160c8d1bdb66d776e8387137f8c0\" alt=\"\"><\/a><\/figure>\n\n<h2 class=\"wp-block-heading\">2. Need to know:<\/h2>\n\n<ul class=\"wp-block-list\">\n<li>A campaign under construction will appear in Grey\/Blue, a campaign in standby will be marked in Orange and a finished campaign in Green.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165601778\/d1fa7e29af38457fb8e34209\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.25.19.png?expires=1620446400&amp;signature=49d263c9822c2e3eb5fd6e0de8a1deb878c0e8ae5aebd5da0205f94a1f5a11ca\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165601778\/d1fa7e29af38457fb8e34209\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+11.25.19.png?expires=1620446400&amp;signature=49d263c9822c2e3eb5fd6e0de8a1deb878c0e8ae5aebd5da0205f94a1f5a11ca\" alt=\"\"><\/a><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>Clicking on a campaign will take you to a summary. And if the campaign is not finished, you can edit it.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165602685\/df8b034ffc3538b8c9aadb1d\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+12.04.46.png?expires=1620446400&amp;signature=6b59683d2a0112d2636e20717a34e51a21bcc75ebfae39697288d5b46d3f0b03\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165602685\/df8b034ffc3538b8c9aadb1d\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+12.04.46.png?expires=1620446400&amp;signature=6b59683d2a0112d2636e20717a34e51a21bcc75ebfae39697288d5b46d3f0b03\" alt=\"Free Chatbot Creation\"><\/a><\/figure>\n\n<ul class=\"wp-block-list\">\n<li>If you want to use an existing campaign as a template, simply duplicate it by clicking on the icon at the beginning of the line.<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165603878\/7a094f1a7e6cf383b59bf187\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+12.11.10.png?expires=1620446400&amp;signature=b923fc19771b1039960a07473f25c92d77d0cc0bb6503b1b27d09dae0be1800c\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/165603878\/7a094f1a7e6cf383b59bf187\/Capture+d%E2%80%99e%CC%81cran+2019-11-25+a%CC%80+12.11.10.png?expires=1620446400&amp;signature=b923fc19771b1039960a07473f25c92d77d0cc0bb6503b1b27d09dae0be1800c\" alt=\"Create a Chatbot\"><\/a><\/figure>\n\n<p>It is also possible to set up campaigns of <strong>\n  <a href=\"https:\/\/botnation.ai\/les-notifications-recurrentes-de-votre-chatbot\/\">recurring notifications<\/a>\n<\/strong>campaigns, every day of the week or on a particular day, for example for news.<\/p>\n\n<p>Botnation also offers a \u201c<strong><a href=\"https:\/\/botnation.ai\/relancer-la-conversation-par-un-message-automatique\/\">Automatic reminder<\/a><\/strong>\u201cThis is the equivalent of transactional notifications, i.e. a particular message dedicated to a single user that will be automatically triggered by an action of the latter, such as an order validation for example.<\/p>\n\n<p><strong>Once again, don\u2019t forget<\/strong> to manage the <a href=\"https:\/\/help.botnation.ai\/fr\/articles\/1354154-je-souhaite-tester-les-notifications-push-mais-je-ne-recois-rien-pourtant-je-suis-inscrit-est-ce-normal\" rel=\"noreferrer noopener\" target=\"_blank\">opt-in<\/a> and <a href=\"https:\/\/help.botnation.ai\/fr\/articles\/1354306-doit-on-proposer-une-procedure-de-desinscription-dans-le-scenario-du-bot\" rel=\"noreferrer noopener\" target=\"_blank\">opt-out<\/a> steps for your users\u2019 notifications.<\/p>\n\n<p>We wish you successful campaigns and do not hesitate to come back to us with any questions or suggestions!<\/p>\n\n<p><strong>Plus:<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/tout-savoir-sur-les-variables\/\">Learn more about the variables<\/a><br>\u2013 My notifications don\u2019t arrive\u2026<br>\u2013 <a href=\"https:\/\/botnation.ai\/relancer-la-conversation-par-un-message-automatique\/\">Automatically restart the conversation<\/a><br>\u2013 Recurring notifications<br>\u2013 Unsubscribe from notifications<br>\u2013 <a href=\"https:\/\/botnation.ai\/nouvelles-regles-dexpedition-des-push-notifications-de-facebook-messenger\/\">New Rules for Sending Facebook Messenger Push Notifications<\/a><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[287],"class_list":["post-3322","support","type-support","status-publish","hentry","categorie-support-non-classe"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/3322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=3322"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=3322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}