{"id":3724,"date":"2023-05-02T11:18:08","date_gmt":"2023-05-02T10:18:08","guid":{"rendered":"https:\/\/botnation.ai\/sendinblue-connect-your-chatbot\/"},"modified":"2026-01-02T16:34:44","modified_gmt":"2026-01-02T15:34:44","slug":"sendinblue-connect-your-chatbot","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/sendinblue-connect-your-chatbot\/","title":{"rendered":"Brevo (formerly SendinBlue) : connect your chatbot"},"content":{"rendered":"<p>Sendinblue plugin for Botnation<\/p>\n\n<p>SendinBlue is the European reference for emailing and is ranked among the world\u2019s top players\u2026 Moreover, SendinBlue is French, like Botnation, cocorico! There is a real alternative to <a href=\"https:\/\/botnation.ai\/plugin-mailchimp\/\">Mailchimp<\/a> to manage your email and SMS marketing campaigns.<br><\/p>\n\n<p>Thanks to <strong>Botnation\u2019s connector for SendinBlue<\/strong> it becomes extremely easy to import the email addresses collected by your chatbot to your newsletters. You can also import as many additional fields (called \u201ccontact attributes\u201d) as you want, such as first name, last name, customer number, etc.<\/p>\n\n<p><br>First of all you need to get <strong>your API Key<\/strong> allowing Botnation to insert contacts in your SendinBlue lists.<\/p>\n\n<p>On your <a href=\"https:\/\/fr.sendinblue.com\/\" rel=\"noreferrer noopener\" target=\"_blank\">SendinBlue<\/a>\u201cDashboard\u201d, open your account menu (top right) and click on the \u201cSMTP &amp; API\u201d section.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262370580\/c1000c5d3acb1fd2c8523376\/sendinblue_api.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262370580\/c1000c5d3acb1fd2c8523376\/sendinblue_api.png.webp\" alt=\"sendinblue api\"><\/a><\/figure>\n<\/div>\n<p>Then copy\/paste your API key. You can generate a new one only dedicated to Botnation if you want. It is composed of many characters, do not modify it, make sure not to add anything before and after, even a \u201cspace\u201d character.<\/p>\n\n<p><br>Warning: Your SendinBlue API key must be in v3 format (version 3). Botnation does not support the old SendinBlue API v2.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262371127\/029d779d363afe841a794dc2\/sendiblue_botnation.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262371127\/029d779d363afe841a794dc2\/sendiblue_botnation.png.webp\" alt=\"sendinblue botnation\"><\/a><\/figure>\n<\/div>\n<p><br>You now need a list ID number so that Botnation adds your users to the correct SendinBlue contact list. To do this, go to the \u201cContacts\u201d menu (top bar) and then the \u201cLists\u201d tab (on the left).<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262380442\/900fec2be38fe126b6506dfd\/sendinblue_list.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262380442\/900fec2be38fe126b6506dfd\/sendinblue_list.png.webp\" alt=\"chatbot list\"><\/a><\/figure>\n<\/div>\n<p>Note the number to the left of your list name. For example \u201c3\u201d on this example, just \u201c3\u201d without the \u201c#\u201d.<\/p>\n\n<p>Nothing prevents you from managing several Sendinblue lists on Botnation, the same user can be subscribed to several newsletters if needed or to a specific list depending on his actions in your chatbot.<\/p>\n\n<p>That\u2019<strong>s it for SendinBlue<\/strong>, we now have everything we need for the moment. an API Key and a list number.<\/p>\n\n<p>Let\u2019s move on to Botnation. The SendinBlue connector can be found in the \u201cEmail\u201d drawer of your <a href=\"https:\/\/botnation.ai\/fr\/\" rel=\"noreferrer noopener\" target=\"_blank\">Botnation chatbot<\/a> functions, at the bottom of each sequence on your Botnation interface.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262382540\/af8a3c1462ddd55816116320\/sendinblue_chatbot.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262382540\/af8a3c1462ddd55816116320\/sendinblue_chatbot.png.webp\" alt=\"sendinblue chatbot\"><\/a><\/figure>\n<\/div>\n<p>You can add, modify or delete a contact from a given newsletter list. You just have to indicate :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>the desired function (add, modify or delete)<\/li>\n\n\n\n<li>your API key previously copied at SendinBlue<\/li>\n\n\n\n<li>Your list ID (number)<\/li>\n\n\n\n<li>At least one Botnation variable constituting the user\u2019s email at SendinBlue<\/li>\n<\/ul>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262384093\/25ab56572c1df000f8af81b6\/Capture+d%E2%80%99e%CC%81cran+2020-11-03+a%CC%80+18.33.23.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262384093\/25ab56572c1df000f8af81b6\/Capture+d%E2%80%99e%CC%81cran+2020-11-03+a%CC%80+18.33.23.png.webp\" alt=\"sendinblue botnation\"><\/a><\/figure>\n<\/div>\n<p>If you want to add additional variables, such as first name, last name or other custom attributes, you must first retrieve the declared titles of these \u201cattributes\u201d from SendinBlue. Open the \u201cContacts\u201d menu (top bar), then \u201cSettings\u201d (left) and open the \u201cContact Attributes\u201d panel configuration.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262654495\/4c43c5e95b6e4c5d22f857b3\/sendinblue_attribus.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262654495\/4c43c5e95b6e4c5d22f857b3\/sendinblue_attribus.png.webp\" alt=\"sendinblue attribus\"><\/a><\/figure>\n<\/div>\n<p>Note the names of the attributes declared at SendinBlue, you can also add them, they will receive the value of your Botnation variables.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262659518\/0b035f1803715e194fba6ed2\/sendinblue_prenom.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262659518\/0b035f1803715e194fba6ed2\/sendinblue_prenom.png.webp\" alt=\"sendinblue first name\" width=\"701\" height=\"468\"><\/a><\/figure>\n<\/div>\n<p>On Botnation declare the SendinBlue attributes and assign the Botnation variables to them.<\/p>\n\n<p>Your chatbot will then automatically send the data collected in these variables to your SendinBlue list to be able to segment or personalize your newsletters.<\/p>\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262660930\/b84b42ca02c9fdab228a143e\/botnation_variable.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262660930\/b84b42ca02c9fdab228a143e\/botnation_variable.png.webp\" alt=\"botnation sendiblue\"><\/a><\/figure>\n<\/div>\n<p><strong>And that\u2019s it! Your Botnation chatbot and your SendinBlue newsletter and SMS campaigns are now connected and communicate in real time!<\/strong><\/p>\n\n<p>If any errors occur you will find them in the Botnation<a href=\"https:\/\/botnation.ai\/la-console-derreurs\/\">\u201calerts console<\/a>\u201c.<\/p>\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262664177\/75bb69f082de4646983f4d4e\/bonation_alertes.png.webp\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/262664177\/75bb69f082de4646983f4d4e\/bonation_alertes.png.webp\" alt=\"\"><\/a><\/figure>\n\n<p>These errors will certainly be related to the use of a wrong API key or SendinBlue list ID. Please check this information carefully as it will block communication between the two platforms if it is not correct.<\/p>\n\n<p><strong>Plus:<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/tout-savoir-sur-les-variables\/\">Botnation variables<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/la-console-derreurs\/\">Alerts<\/a><\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[287],"class_list":["post-3724","support","type-support","status-publish","hentry","categorie-support-non-classe"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/3724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=3724"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=3724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}