{"id":3726,"date":"2023-05-02T11:18:08","date_gmt":"2023-05-02T09:18:08","guid":{"rendered":"https:\/\/botnation.ai\/sendinblue-connect-your-chatbot\/"},"modified":"2026-01-02T15:28:12","modified_gmt":"2026-01-02T14:28:12","slug":"sendinblue-connect-your-chatbot-2","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/sendinblue-connect-your-chatbot-2\/","title":{"rendered":"Brevo (formerly SendinBlue) : connect your chatbot"},"content":{"rendered":"<p>Brevo plugin for Botnation<\/p>\n\n\n\n<p>Brevo is the European reference for emailing and is ranked among the world\u2019s top players\u2026 Moreover, Brevo is French, like Botnation, cocorico! There is a real alternative to <a href=\"https:\/\/botnation.ai\/en\/mailchimp-plugin-2\/\">Mailchimp<\/a> to manage your email and SMS marketing campaigns.<\/p>\n\n\n\n\n\n<p>Thanks to <strong>Botnation\u2019s connector for Brevo<\/strong> it becomes extremely easy to import the email addresses collected by your chatbot to your newsletters. You can also import as many additional fields (called \u201ccontact attributes\u201d) as you want, such as first name, last name, customer number, etc.<\/p>\n\n\n\n<p><br>First of all you need to get <strong>your API Key<\/strong> allowing Botnation to insert contacts in your Brevo lists.<\/p>\n\n\n\n<p>On your <a href=\"https:\/\/www.brevo.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Brevo<\/a> \u201cDashboard\u201d, open your account menu (top right) and click on the \u201cSMTP &amp; API\u201d section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-6-1024x412.png.webp\" alt=\"\" class=\"wp-image-3743\"><\/figure>\n\n\n\n<p>Then copy\/paste your API key. You can generate a new one only dedicated to Botnation if you want. It is composed of many characters, do not modify it, make sure not to add anything before and after, even a \u201cspace\u201d character.<\/p>\n\n\n\n<p><br>Warning: Your Brevo API key must be in v3 format (version 3). Botnation does not support the old Brevo API v2.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-7-1024x373.png.webp\" alt=\"\" class=\"wp-image-3745\"><\/figure>\n\n\n\n<p><br>You now need a list ID number so that Botnation adds your users to the correct Brevo contact list. To do this, go to the \u201cContacts\u201d menu (top bar) and then the \u201cLists\u201d tab (on the left).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-8-1024x373.png.webp\" alt=\"\" class=\"wp-image-3747\"><\/figure>\n\n\n\n<p>Note the number to the left of your list name. For example \u201c3\u201d on this example, just \u201c3\u201d without the \u201c#\u201d.<\/p>\n\n\n\n<p>Nothing prevents you from managing several Brevo lists on Botnation, the same user can be subscribed to several newsletters if needed or to a specific list depending on his actions in your chatbot.<\/p>\n\n\n\n<p>That\u2019<strong>s it for Brevo<\/strong>, we now have everything we need for the moment. an API Key and a list number.<\/p>\n\n\n\n<p>Let\u2019s move on to Botnation. The Brevo connector can be found in the \u201cEmail\u201d drawer of your <a href=\"https:\/\/botnation.ai\/fr\/\" target=\"_blank\" rel=\"noreferrer noopener\">Botnation chatbot<\/a> functions, at the bottom of each sequence on your Botnation interface.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/10\/image-1.png.webp\" alt=\"\" class=\"wp-image-5004\"><\/figure>\n<\/div>\n\n\n<p>You can add, modify or delete a contact from a given newsletter list. You just have to indicate :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the desired function (add, modify or delete)<\/li>\n\n\n\n<li>your API key previously copied at Brevo<\/li>\n\n\n\n<li>Your list ID (number)<\/li>\n\n\n\n<li>At least one Botnation variable constituting the user\u2019s email at Brevo<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/10\/image-3.png.webp\" alt=\"\" class=\"wp-image-5009\"><\/figure>\n<\/div>\n\n\n<p>If you want to add additional variables, such as first name, last name or other custom attributes, you must first retrieve the declared titles of these \u201cattributes\u201d from Brevo. Open the \u201cContacts\u201d menu (top bar), then \u201cSettings\u201d (left) and open the \u201cContact Attributes\u201d panel configuration.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-11-1024x373.png.webp\" alt=\"\" class=\"wp-image-3753\"><\/figure>\n\n\n\n<p>Note the names of the attributes declared at Brevo, you can also add them, they will receive the value of your Botnation variables.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-12-1024x423.png.webp\" alt=\"\" class=\"wp-image-3755\"><\/figure>\n\n\n\n<p>On Botnation declare the Brevo attributes and assign the Botnation variables to them.<\/p>\n\n\n\n<p>Your chatbot will then automatically send the data collected in these variables to your Brevo list to be able to segment or personalize your newsletters.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/10\/image-4.png.webp\" alt=\"\" class=\"wp-image-5012\"><\/figure>\n<\/div>\n\n\n<p><strong>And that\u2019s it! Your Botnation chatbot and your Brevo newsletter and SMS campaigns are now connected and communicate in real time!<\/strong><\/p>\n\n\n\n<p>If any errors occur you will find them in the Botnation<a href=\"https:\/\/botnation.ai\/en\/the-error-console\/\">\u201calerts console<\/a>\u201c.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-14.png.webp\" alt=\"\" class=\"wp-image-3759\"><\/figure>\n\n\n\n<p>These errors will certainly be related to the use of a wrong API key or Brevo list ID. Please check this information carefully as it will block communication between the two platforms if it is not correct.<\/p>\n\n\n\n<p><strong>Plus:<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/all-about-variables\/\">Botnation variables<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/the-error-console\/\">Alerts<\/a><\/p>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[194,221],"class_list":["post-3726","support","type-support","status-publish","hentry","categorie-support-features","categorie-support-web-chatbot-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/3726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=3726"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=3726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}