{"id":3895,"date":"2023-05-03T10:48:03","date_gmt":"2023-05-03T08:48:03","guid":{"rendered":"https:\/\/botnation.ai\/zapier-botnation-plugin\/"},"modified":"2026-02-25T12:19:12","modified_gmt":"2026-02-25T11:19:12","slug":"zapier-botnation-plugin","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/zapier-botnation-plugin\/","title":{"rendered":"Zapier Plugin for Botnation platform"},"content":{"rendered":"<p>Your BOTNATION bot collects data that you want to export using Zapier.<\/p>\n\n\n\n<p>Once your chatbot is up and running, you can make it even more powerful by connecting it to any external system and triggering an action with the Zapier plugin!<\/p>\n\n\n\n<p>To activate it, select the Zapier feature on the <a href=\"https:\/\/botnation.ai\/fr\" target=\"_blank\" rel=\"noreferrer noopener\">Botnation<\/a> interface<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-35-1024x610.png.webp\" alt=\"\" class=\"wp-image-3899\"><\/figure>\n\n\n\n<p><br>Select (add) <a href=\"https:\/\/botnation.ai\/en\/all-about-variables\/\">the variables<\/a> you want to export to Zapier<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-36-1024x632.png.webp\" alt=\"\" class=\"wp-image-3902\"><\/figure>\n\n\n\n<p>Keep in mind that you will have to retrieve the information (BotID and ZapKey) a little later at Zapier.<\/p>\n\n\n\n<p>Click on \u201cCreate your Zap\u201d, this will open Zapier directly on the Private Application Botnation invitation on Zapier.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-37-1024x654.png.webp\" alt=\"\" class=\"wp-image-3904\"><\/figure>\n\n\n\n<p><strong>Here is the link to the BOTNATION Private Zap at ZAPIER:<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/zapier.com\/developer\/public-invite\/117500\/58ecdb971285318b1886e1034ffc7715\/\" rel=\"noopener\">https:\/\/zapier.com\/developer\/public-invite\/117500\/58ecdb971285318b1886e1034ffc7715\/<\/a><\/p>\n\n\n\n<p>On this Zap, Accept the invitation on Zapier<\/p>\n\n\n\n<p>On the general interface of Zapier, you can then create a new Zap (\u201cMake a Zap\u201d)<\/p>\n\n\n\n<p>Choose the Zapier Application \u201cBotnation\u201d, either by searching for it or from the access list.<\/p>\n\n\n\n<p><strong>The configuration is in 4 quick steps at Zapier that we will detail:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1\/ Choose the Event Botnation (\u201cChoose App &amp; Event\u201d)<\/li>\n\n\n\n<li>2\/ Select your Botnation chatbot (\u201cChoose Account\u201d)<\/li>\n\n\n\n<li>3\/ Select the variables you want to export to Zapier (\u201cCustomize Variable\u201d)<\/li>\n\n\n\n<li>4\/ Validate these variables (\u201cFind Data\u201d)<\/li>\n<\/ul>\n\n\n\n<p>1\/ Select the Event (trigger) \u201cExport Variables\u201d, the objective being to export variables dynamically from Botnation to Zapier.<\/p>\n\n\n\n<p>2\/ Select your Botnation account from the drop-down menu. This is the association with your Chatbot.<\/p>\n\n\n\n<p><br>This is theoretically the first on the list if you have a single Botnation chatbot associated with Zapier. If you have many chatbots this will correspond to the<strong> BotID<\/strong> indicated above on the Botnation interface.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-38-1024x654.png.webp\" alt=\"\" class=\"wp-image-3906\"><\/figure>\n\n\n\n<p>Then validate on Zapier by clicking on \u201cContinue\u201d.<\/p>\n\n\n\n<p><strong>VERY IMPORTANT:<\/strong> Then enter (paste) the \u201cZapkey\u201d indicated on Botnation into the \u201cZapkey\u201d field on Zapier. This is what will allow Botnation to transmit data to your Zapier account.<\/p>\n\n\n\n<p>For the record, the \u201cZapkey\u201d is located on the Botnation interface and a tool to easily copy it is available on its right.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-39-1024x654.png.webp\" alt=\"\" class=\"wp-image-3908\"><\/figure>\n\n\n\n<p>Then click on \u201cContinue\u201d at Zapier.<\/p>\n\n\n\n<p>3\/ Bravo ! The most complicated part is already done \ud83d\ude09<br><br>Now you have to check that the connection between Zapier and Botnation is valid and automated by clicking on \u201cTest Trigger\u201d in Zapier. Zapier will simulate a user action to retrieve the name of your variables.<\/p>\n\n\n\n<p>You can also check this connection on Botnation through the equivalent \u201cCheck Connection\u201d function of your Zapier.<br>The message must go from red to green!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-40-1024x654.png.webp\" alt=\"\" class=\"wp-image-3910\"><\/figure>\n\n\n\n<p>4\/ Magic! The variables of your Botnation chatbot will then appear on the Zapier interface. All you have to do is click on \u201cContinue\u201d.<\/p>\n\n\n\n<p><strong>AND THERE IT IS!<\/strong><\/p>\n\n\n\n<p><br>Botnation and Zapier are then connected \u201cin real time\u201d. At each step your chatbot calls the Zapier function, Botnation will automatically send the data to Zapier.<\/p>\n\n\n\n<p>You can then choose a second Zapier app from the 2000 available applications that can use this Botnation data.<\/p>\n\n\n\n<p>As an example, here is the illustration with a Zap exporting these data in a customer relationship application.<\/p>\n\n\n\n<p>The Botnation variables are available to send in real time in this CRM tool.<\/p>\n\n\n\n<p>All you have to do is validate this second action.<\/p>\n\n\n\n<p>and activate your Zap!<\/p>\n\n\n\n<p>You can then test your chatbot and collect thousands of contacts and leads.<\/p>\n\n\n\n<p><strong><em>Some useful complements:<\/em><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your Botnation Zap is active, <strong>if you want to export additional variables<\/strong>, you will have to indicate them on the Botnation side but also edit the Zap on the Zapier side (steps 3 and 4) as you did when creating the Zap so that Zapier will authorize the reception of these variables. Attention: to edit a Zap in Zapier you must first pause it if it is active.<\/li>\n\n\n\n<li><strong>If you duplicate a Zap Botnation at Zapier<\/strong> to modify it, the source zap will no longer receive the data because Zapier will use the authorization (ZapKey) to feed the second zap and not the first.<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[194,222,221],"class_list":["post-3895","support","type-support","status-publish","hentry","categorie-support-features","categorie-support-variables-en","categorie-support-web-chatbot-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/3895","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=3895"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=3895"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}