{"id":3921,"date":"2023-05-03T15:18:05","date_gmt":"2023-05-03T13:18:05","guid":{"rendered":"https:\/\/botnation.ai\/how-to-contact-us\/"},"modified":"2026-01-02T15:28:15","modified_gmt":"2026-01-02T14:28:15","slug":"how-to-contact-us","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/how-to-contact-us\/","title":{"rendered":"How to contact us?"},"content":{"rendered":"<p>You can reach the Botnation team by live-chat, email or phone<\/p>\n\n\n\n<p>The easiest way to contact Botnation is our Chatbot.<\/p>\n\n\n\n<p>On the site, simply open it by clicking on the bubble at the bottom right of your screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/livechat01UK-1024x604.png.webp\" alt=\"\" class=\"wp-image-3925\"><\/figure>\n\n\n\n<p>On the interface dashboard, it\u2019s also on the bottom right corner.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/livechat02UK-1024x604.png.webp\" alt=\"\" class=\"wp-image-3927\"><\/figure>\n\n\n\n<p>And when you are working on your chatbot, the \u201cHelp\u201d tab is where it\u2019s at.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/livechat03UK-1024x604.png.webp\" alt=\"\" class=\"wp-image-3929\"><\/figure>\n\n\n\n<p>You can also contact us by email at the following address  <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-149.png.webp\" alt=\"\" class=\"wp-image-7279\"><\/figure>\n<\/div>\n\n\n<p>or simply use <a href=\"https:\/\/botnation.ai\/en\/contact.html\" target=\"_blank\" rel=\"noreferrer noopener\">this online contact form<\/a>.<\/p>\n\n\n\n<p>You can also reach Botnation by phone at the following number<\/p>\n\n\n\n<p>09 74 59 58 72 (not surcharged) from France<br>+33 9 74 59 58 72 from abroad.<\/p>\n\n\n\n<p><strong>We are here to help you!<\/strong>  However, we do not provide technical support by phone for users of free offers. We therefore recommend that you use the <a href=\"https:\/\/botnation.ai\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">articles in the Botnation online help<\/a>.<\/p>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[197],"class_list":["post-3921","support","type-support","status-publish","hentry","categorie-support-problem-solving"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/3921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=3921"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=3921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}