{"id":3999,"date":"2023-05-09T11:22:45","date_gmt":"2023-05-09T09:22:45","guid":{"rendered":"https:\/\/botnation.ai\/statistics-of-your-chatbot\/"},"modified":"2026-01-02T15:28:18","modified_gmt":"2026-01-02T14:28:18","slug":"statistics-of-your-chatbot","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/statistics-of-your-chatbot\/","title":{"rendered":"Statistics of your Chatbot"},"content":{"rendered":"<p>Analysis and stats of the number of users of a chatbot<\/p>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">1. Where to find your Chatbot\u2019s statistics?<\/h2>\n\n\n\n<p>Your chatbot\u2019s statistics are available in many places on your chatbot\u2019s <a href=\"https:\/\/botnation.ai\/fr\" target=\"_blank\" rel=\"noreferrer noopener\">Botnation<\/a> interface:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>From the dashboard under the title of your chatbot :<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-173.png.webp\" alt=\"\" class=\"wp-image-7344\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>On your offers page to choose an offer in adequacy with your chatbot  <\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-66.png.webp\" alt=\"\" class=\"wp-image-4023\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>Directly in the build interface of your chatbot, you will find usage statistics with the number of times the element has been seen, the number of times it has been clicked and the percentage comparing the two<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-43.png.webp\" alt=\"\" class=\"wp-image-3955\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>And finally on the statistical analysis tool totally dedicated to this use, which is permanently available in the design and maintenance interface of your chatbot.<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-45.png.webp\" alt=\"\" class=\"wp-image-3959\"><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">2. The \u201cAnalytics\u201d tab of your Chatbot<\/h2>\n\n\n\n<p>You will find the statistics of your Chatbot by clicking on the \u201cAnalitics\u201d menu in the menu bar at the top of the interface. It is represented by a curve.<\/p>\n\n\n\n<p>You will then have access to many indicators:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Key figures of your Chatbot<\/strong> (Current month compared to previous month)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-65-1024x143.png.webp\" alt=\"\" class=\"wp-image-4021\"><\/figure>\n\n\n\n<p>\u2013 The total number of users<br>\u2013 The total number of messages exchanged<br>\u2013 Average number of new users per day<br>\u2013 The average number of unanswered messages per day<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evolution of the number of unique users<\/strong> (per day \/ week \/ month \/ year)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-68.png.webp\" alt=\"\" class=\"wp-image-4027\" style=\"width:542px;height:500px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evolution of the number of new users<\/strong> (per day \/ week \/ month \/ year)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-69.png.webp\" alt=\"\" class=\"wp-image-4029\" style=\"width:554px;height:514px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evolution of the number of unanswered messages<\/strong> (per day \/ week \/ month \/ year)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-70.png.webp\" alt=\"\" class=\"wp-image-4031\" style=\"width:561px;height:518px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Top 10 most used sequences<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-71.png.webp\" alt=\"\" class=\"wp-image-4033\" style=\"width:574px;height:531px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Top 10 most clicked buttons<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-72.png.webp\" alt=\"\" class=\"wp-image-4035\" style=\"width:582px;height:538px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Top 10 exit sequences<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-73.png.webp\" alt=\"\" class=\"wp-image-4037\" style=\"width:606px;height:563px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The cloud of Artificial Intelligence queries<\/strong> (by day \/ week \/ month \/ year)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-67.png.webp\" alt=\"\" class=\"wp-image-4025\" style=\"width:571px;height:573px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evolution of the number of incoming and outgoing messages<\/strong> (per day \/ week \/ month \/ year)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-74.png.webp\" alt=\"\" class=\"wp-image-4039\" style=\"width:585px;height:545px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Evolution of your<a href=\"https:\/\/botnation.ai\/en\/tracking-tags\/\"> tracking<\/a> statistics <\/strong>(by day \/ week \/ month \/ year)<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-55.png.webp\" alt=\"\" class=\"wp-image-3980\" style=\"width:558px;height:421px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Statistics of your <a href=\"https:\/\/botnation.ai\/en\/statistics-conversion-funnels-or-funnels\/\">funnels<\/a><\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-56.png.webp\" alt=\"\" class=\"wp-image-3982\" style=\"width:573px;height:444px\"><\/figure>\n<\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Graph of your user\u2019s path<\/strong><\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-75-1024x436.png.webp\" alt=\"\" class=\"wp-image-4041\"><\/figure>\n<\/div>\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>IMPORTANT<\/strong><br>Note that the statistics are exportable in Excel format and in PDF at the bottom of the general statistics page.<\/p>\n<\/blockquote>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-76.png.webp\" alt=\"\" class=\"wp-image-4044\"><\/figure>\n<\/div>\n\n\n<p><strong>Plus:<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/tracking-tags\/\">Tracking tags<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/statistics-conversion-funnels-or-funnels\/\">Conversion funnels or funnels<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/blog\/analyse-chatbot\/\">Analyze the performance of your chatbot with Botnation<\/a><\/p>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[194,221],"class_list":["post-3999","support","type-support","status-publish","hentry","categorie-support-features","categorie-support-web-chatbot-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/3999","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=3999"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=3999"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}