{"id":4348,"date":"2023-05-17T11:27:02","date_gmt":"2023-05-17T09:27:02","guid":{"rendered":"https:\/\/botnation.ai\/how-does-botnation-determine-that-2-users-of-my-web-chatbot-are-distinct\/"},"modified":"2026-01-02T15:28:26","modified_gmt":"2026-01-02T14:28:26","slug":"how-does-botnation-determine-that-2-users-of-my-web-chatbot-are-distinct","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/how-does-botnation-determine-that-2-users-of-my-web-chatbot-are-distinct\/","title":{"rendered":"How does Botnation determine that 2 users of my web chatbot are distinct?"},"content":{"rendered":"<p>How is the notion of user of a web chatbot managed?<\/p>\n\n\n\n<p><a href=\"https:\/\/botnation.ai\/en\/\">Botnation<\/a> identifies users of a web chatbot by storing their ID in the browser\u2019s LocalStorage.  <br><br>This is all we have by default if you don\u2019t pass a unique identifier on your side through the launch javascript. But we allow you to manage the unique user IDs by yourself if they are already logged in or identified on your site. This is an argument to be dispatched in the bot\u2019s javascript code. This will also allow you to identify multiple users of the same browser.<\/p>\n\n\n\n<p><strong>Plus:<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/statistics-of-your-chatbot\/\">My chatbot\u2019s statistics<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/how-are-users-counted\/\">How are users counted?<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/how-to-install-my-chatbot-on-my-website\/\">How to install my chatbot on my website<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/all-about-variables\/\">All about Variables<\/a><\/p>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[222,221],"class_list":["post-4348","support","type-support","status-publish","hentry","categorie-support-variables-en","categorie-support-web-chatbot-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/4348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=4348"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=4348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}