{"id":4449,"date":"2023-05-19T11:48:43","date_gmt":"2023-05-19T09:48:43","guid":{"rendered":"https:\/\/botnation.ai\/add-a-persistent-menu-web-chatbot\/"},"modified":"2026-01-02T15:28:31","modified_gmt":"2026-01-02T14:28:31","slug":"add-a-persistent-menu-web-chatbot","status":"publish","type":"support","link":"https:\/\/botnation.ai\/en\/support\/add-a-persistent-menu-web-chatbot\/","title":{"rendered":"Add a persistent menu (Web Chatbot)"},"content":{"rendered":"<p>Also known as Permanent Menu<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-121.png.webp\" alt=\"\" class=\"wp-image-4453\" width=\"423\" height=\"478\"><\/figure>\n<\/div>\n\n\n<p>The <strong>persistent menu <\/strong>is always available to the user, its display is permanent in the chatbot, usually at the bottom left. This menu contains <strong>priority actions<\/strong> that users can use at any time.  <\/p>\n\n\n\n<p>This menu is configured in the \u201cSettings\u201d of the chatbot in the tab \u201cChatbot configuration\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/Menu_W_00UK-1024x604.png.webp\" alt=\"\" class=\"wp-image-4455\"><\/figure>\n\n\n\n<p>You can add up to 3 choices as buttons.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/Menu_W_01UK-1024x604.png.webp\" alt=\"\" class=\"wp-image-4458\"><\/figure>\n\n\n\n<p>These buttons can be of 4 different types:<br>\u2013 a redirection,<br>\u2013 an internet link,<br>\u2013 a phone call,<br>\u2013 sending an email<\/p>\n\n\n\n<p><strong>Plus:<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/add-buttons-web-chatbot\/\">Add a button to your web chatbot<\/a> <br>\u2013 <a href=\"https:\/\/botnation.ai\/en\/add-a-redirection\/\">Add a redirection<\/a><\/p>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[194,221],"class_list":["post-4449","support","type-support","status-publish","hentry","categorie-support-features","categorie-support-web-chatbot-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support\/4449","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=4449"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categorie-support?post=4449"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}