{"id":4369,"date":"2023-05-17T15:59:01","date_gmt":"2023-05-17T14:59:01","guid":{"rendered":"https:\/\/botnation.ai\/?p=4369"},"modified":"2026-01-02T16:34:01","modified_gmt":"2026-01-02T15:34:01","slug":"revenir-en-arriere-dans-un-chatbot","status":"publish","type":"support","link":"https:\/\/botnation.ai\/fr\/support\/revenir-en-arriere-dans-un-chatbot\/","title":{"rendered":"Revenir en Arri\u00e8re dans un Chatbot"},"content":{"rendered":"<p>Retour \u00e0 une \u00e9tape pr\u00e9c\u00e9dente<\/p>\n\n\n\n<p>Si vous souhaitez faire revenir l\u2019utilisateur \u00e0 une \u00e9tape pr\u00e9c\u00e9dente de votre chatbot Botnation il vous suffit lors de chaque \u00e9tape importante du parcours de l\u2019utilisateur d\u2019<a href=\"https:\/\/botnation.ai\/affecter-une-valeur-a-une-variable\/\">affecter une variable<\/a> d\u00e9di\u00e9e \u00e0 cela, \u00a0par exemple {{ETAPE}} = \u00ab\u00a0m\u00e9t\u00e9o\u00a0\u00bb.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-239.png.webp\" alt=\"\" class=\"wp-image-7515\"><\/figure>\n<\/div>\n\n\n<p>Puis via un menu ou des expressions \u00a0(\u00ab\u00a0revenir\u00a0\u00bb, etc..) \u00a0ouvrir une s\u00e9quence qui sera compos\u00e9e de <a href=\"https:\/\/botnation.ai\/la-fonctionnalite-condition-if\/\">conditions If\/Then<\/a> de type :<br><br>If \u00a0{{ETAPE}} = \u00ab\u00a0m\u00e9t\u00e9o\u00a0\u00bb \u00a0then redirection vers la s\u00e9quence \u00ab\u00a0m\u00e9t\u00e9o du jour\u00a0\u00bb<br>If \u00a0{{ETAPE}} = \u00ab\u00a0contact\u00a0\u00bb \u00a0then redirection vers la s\u00e9quence \u00ab\u00a0Contactez nous\u00a0\u00bb<br>etc\u2026<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/05\/image-240.png.webp\" alt=\"\" class=\"wp-image-7517\"><\/figure>\n\n\n\n<p><strong>En plus :<\/strong><br>\u2013 <a href=\"https:\/\/botnation.ai\/affecter-une-valeur-a-une-variable\/\">Affecter une valeur \u00e0 une variable<\/a><br>\u2013 <a href=\"https:\/\/botnation.ai\/la-fonctionnalite-condition-if\/\">Les conditions if\/then\/else<\/a><\/p>\n\n\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"categorie-support":[183,169,185,189,171],"class_list":["post-4369","support","type-support","status-publish","hentry","categorie-support-chatbot-web","categorie-support-facebook-messenger","categorie-support-fonctionnalites","categorie-support-tutoriels","categorie-support-variables"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/fr\/wp-json\/wp\/v2\/support\/4369","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/fr\/wp-json\/wp\/v2\/support"}],"about":[{"href":"https:\/\/botnation.ai\/fr\/wp-json\/wp\/v2\/types\/support"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/fr\/wp-json\/wp\/v2\/media?parent=4369"}],"wp:term":[{"taxonomy":"categorie-support","embeddable":true,"href":"https:\/\/botnation.ai\/fr\/wp-json\/wp\/v2\/categorie-support?post=4369"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}