{"id":129,"date":"2022-01-10T08:33:22","date_gmt":"2022-01-10T07:33:22","guid":{"rendered":"https:\/\/Botnation.ai\/site\/?p=129"},"modified":"2026-03-25T13:19:28","modified_gmt":"2026-03-25T12:19:28","slug":"messenger","status":"publish","type":"post","link":"https:\/\/botnation.ai\/en\/messenger\/","title":{"rendered":"Top 5 best Facebook Messenger chatbots"},"content":{"rendered":"<p>Did you know that Facebook is a social network <strong>used by over 3 billion users every month<\/strong>? Beyond this impressive popularity, Mark Zuckerberg\u2019s social network also has an instant messaging application called <strong>Messenger<\/strong>.<\/p>\n\n\n\n<p>Where it gets interesting for your business is that <strong>Facebook Messenger has been chatbot-enabled since 2016<\/strong>.<\/p>\n\n\n\n<p>These chatbots have <strong>many benefits<\/strong> for companies and their customers. So you can have a marketing chatbot in your company\u2019s colors directly on Facebook Messenger. In other words, where your customers are. Where they like to spend time.<\/p>\n\n\n\n<p>With the new <strong>no-code drag-and-drop solutions<\/strong>, Facebook Messenger chatbots are now <strong>affordable and easy to create<\/strong>. No need to pay thousands of euros, have advanced technical knowledge or know how to code!<\/p>\n\n\n\n<p>Want to <a href=\"https:\/\/botnation.ai\/en\/\">create your own Messenger chatbot<\/a>?<\/p>\n\n\n\n<p>In this article, we explain <strong>why and how to create a Facebook chatbot<\/strong>.<\/p>\n\n\n\n<p>We also present our selection of the <strong>5 best no-code softwares for creating a Messenger chatbot<\/strong>, and explain how you can <strong>create a free<\/strong> AI-powered <strong>Facebook chatbot<\/strong> with our French no-code solution Botnation AI \ud83c\uddeb\ud83c\uddf7.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-pale-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/start.botnation.ai\/login\"><strong>Create a Messenger chatbot with Botnation AI<\/strong><\/a><\/div>\n<\/div>\n\n\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Summary<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #3d351f;color:#3d351f\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #3d351f;color:#3d351f\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/botnation.ai\/en\/messenger\/#What_is_a_Facebook_Messenger_chatbot_and_what_are_its_capabilities\" >What is a Facebook Messenger chatbot and what are its capabilities ?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Customer_service\" >Customer service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/botnation.ai\/en\/messenger\/#E-commerce_sales\" >E-commerce sales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Lead_capture\" >Lead capture<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Analysis_and_statistics\" >Analysis and statistics<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/botnation.ai\/en\/messenger\/#The_benefits_of_a_Facebook_Messenger_chatbot_for_your_company_and_its_customers\" >The benefits of a Facebook Messenger chatbot for your company and its customers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Top_5_best_solutions_for_creating_a_Facebook_Messenger_chatbot\" >Top 5 best solutions for creating a Facebook Messenger chatbot<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/botnation.ai\/en\/messenger\/#1_Botnation_AI\" >1. Botnation AI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/botnation.ai\/en\/messenger\/#2_ManyChat\" >2. ManyChat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/botnation.ai\/en\/messenger\/#3_Chatfuel\" >3. Chatfuel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/botnation.ai\/en\/messenger\/#4_Sendpulse\" >4. Sendpulse<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/botnation.ai\/en\/messenger\/#5_Botpress\" >5. Botpress<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Tuto_to_create_your_AI-powered_Facebook_Messenger_chatbot_for_free_with_Botnation_AI\" >Tuto to create your AI-powered Facebook Messenger chatbot for free with Botnation AI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Our_tips_for_creating_the_best_Facebook_Messenger_chatbot_for_your_company\" >Our tips for creating the best Facebook Messenger chatbot for your company<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Personalize_your_chatbot\" >Personalize your chatbot<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Synchronize_your_chatbot_with_your_data\" >Synchronize your chatbot with your data<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Ask_chatbot_users_for_their_satisfaction\" >Ask chatbot users for their satisfaction<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/botnation.ai\/en\/messenger\/#Dont_wait_to_create_your_chatbot\" >Don\u2019t wait to create your chatbot<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"c-est-quoi-un-chatbot-messenger-exactement-definition\"><span class=\"ez-toc-section\" id=\"What_is_a_Facebook_Messenger_chatbot_and_what_are_its_capabilities\"><\/span>What is a Facebook Messenger chatbot and what are its capabilities ?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n\n\n<p>A <strong>Messenger chatbot<\/strong> is automated chat software that integrates directly into Facebook\u2019s Messenger instant messaging application.<\/p>\n\n\n\n<p>It can therefore potentially enter into discussion with Messenger\u2019s 1.3 billion users!<\/p>\n\n\n\n<p>The chatbot can send text, images, videos, GIFs, links and more.<\/p>\n\n\n\n<p>For example, a Messenger chatbot can<strong> inform a customer in real time of the status of their parcel<\/strong> by connecting to your databases. The chatbot can even display a map showing the exact location of the parcel.<\/p>\n\n\n\n<p>The Facebook bot can also <strong>inform a customer<\/strong> who can\u2019t quite figure out how to use your product, by showing them an explanatory YouTube video.<\/p>\n\n\n\n<p>Responses from a Facebook chatbot can either <strong>follow a predefined scenario<\/strong> (workflow, decision tree), giving the user choices via clickable buttons to follow a path. Or be less structured, answering questions directly. It is also possible to combine user guidance with the <strong>freedom afforded by generative artificial intelligence<\/strong>.<\/p>\n\n\n\n<p>So you can go further with a chatbot programmed with artificial intelligence and machine learning, more advanced and versatile, capable of making conversation. At Botnation AI, we enable you to<strong>use the power of ChatGPT directly in your chatbots<\/strong>.<\/p>\n\n\n\n<p>Facebook Messenger conversational agents can do a lot for your business. Here are just a few examples of what they can do.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_service\"><\/span>Customer service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Guaranteeing impeccable customer service is a real asset for any company.<\/p>\n\n\n\n<p>A Facebook Messenger chatbot can be a great help in <strong>improving the quality and profitability of your customer service<\/strong>.<\/p>\n\n\n\n<p>Such a Facebook bot is <strong>available 24\/7<\/strong> to answer your prospects\u2019 and customers\u2019 questions instantly. And <strong>in any language<\/strong>.<\/p>\n\n\n\n<p>How much would it cost you in human resources to guarantee such service availability, without a chatbot?<\/p>\n\n\n\n<p>What\u2019s more, the chatbot is always even-tempered, and responds while remaining 100% <strong>aligned with your brand image<\/strong>.<\/p>\n\n\n\n<p>Recurring after-sales requests are thus automated, which can better satisfy your customers and free up your teams\u2019 time.<\/p>\n\n\n\n<p>When properly configured and set up, your Messenger chatbot can autonomously handle <strong>up to 80% of your visitors\u2019 requests<\/strong>! The remaining 20% will have to be handled by your teams.<\/p>\n\n\n\n<p>If it can\u2019t respond correctly, the chatbot can <strong>escalate to a human<\/strong>, immediately starting a live chat with an advisor during office hours, or scheduling a call, for example.<\/p>\n\n\n\n<p>As a result, the quality of your customer service doesn\u2019t suffer, and <strong>you\u2019re relieved of all automatable requests<\/strong>.<\/p>\n\n\n\n<p>With today\u2019s technologies, we\u2019re a long way from the image of the bad chatbot that understands every other question and degrades the user experience.<\/p>\n\n\n\n<p>On the contrary, adding a Messenger chatbot to your customer service is <strong>a real asset that benefits both your customers and your company<\/strong>.<\/p>\n\n\n\n<p>Instead of getting lost on an FAQ page, or not going ahead with a purchase due to a lack of motivation to look for answers to their questions, prospects can ask your chatbot directly <strong>on their favorite social network<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"E-commerce_sales\"><\/span>E-commerce sales<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can optimize your Facebook Messenger chatbot for e-commerce sales, by creating a true <strong>shopping assistant<\/strong>.<\/p>\n\n\n\n<p>Such an AI-assisted bot can <strong>help users find the products they\u2019re looking for<\/strong>.<\/p>\n\n\n\n<p>It can also <strong>highlight your current promotions<\/strong> and best sellers in conversations.<\/p>\n\n\n\n<p>Better still, it\u2019s entirely possible to <strong>offer a payment method directly in your chatbot<\/strong>! Your customer can place an order on Messenger and pay by credit card, via a Stripe integration for example.<\/p>\n\n\n\n<p>Every person who interacts with your bot is a potential customer, even if they\u2019ve already placed an order with you.<\/p>\n\n\n\n<p>No more purchasing friction with a well-configured chatbot! The Messenger bot is the ideal tool for <strong>highlighting products to your customers and turning them back into buyers<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Lead_capture\"><\/span>Lead capture<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your Facebook Messenger chatbot can also be optimized to capture qualified leads.<\/p>\n\n\n\n<p><strong>More fun and interactive than a form<\/strong>, the chatbot encourages your prospects to chat, and give them <strong>more information<\/strong>.<\/p>\n\n\n\n<p>It\u2019s also possible to <strong>make online appointments<\/strong> (via Calendly integration, for example) directly with a Messenger chatbot, which can contribute to marketing performance.<\/p>\n\n\n\n<p>With a well-configured chatbot, you can convert new prospects who contact you on Messenger.<\/p>\n\n\n\n<p>Conversions are the key to a company\u2019s success, and <strong>information is paramount in determining how to convert visitors into customers<\/strong>.<\/p>\n\n\n\n<p>Let chatbots help you do just that!<\/p>\n\n\n\n<p>Best of all, this information, collected from your visitors and customers, can be <strong>exported to your CMR<\/strong> or spreadsheets for easier access and data collection. No more copying and pasting data \u2013 let AI do all the work for you !<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Analysis_and_statistics\"><\/span>Analysis and statistics<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The advantage of integrating a Facebook Messenger chatbot into your communication strategy is that it enables you to <strong>collect valuable data<\/strong>.<\/p>\n\n\n\n<p>Chatbot creation software such as Botnation AI gives you access to this data in the form of statistics.<\/p>\n\n\n\n<p>For example, analyzing the most frequently asked questions and requests can <strong>tell you a lot about the expectations of your prospects and customers<\/strong>.<\/p>\n\n\n\n<p>These valuable insights can enable you to learn more about your customers and their problems, which can lead you to <strong>improve your products and increase your sales and profitability<\/strong>.You can also easily <strong>harvest the NPS<\/strong> of your Facebook chatbot users.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_benefits_of_a_Facebook_Messenger_chatbot_for_your_company_and_its_customers\"><\/span>The benefits of a Facebook Messenger chatbot for your company and its customers<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/02\/chatbot_facebook_messenger.jpg.webp\" alt=\"chatbot facebook messenger\" class=\"wp-image-1323\"><\/figure>\n\n\n\n<p>Let\u2019s summarize the benefits a Messenger chatbot can bring to your business and its customers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Available 24\/7<\/li>\n\n\n\n<li>Multilingual, the chatbot can speak any language<\/li>\n\n\n\n<li>Accurate, personalized information by connecting to your data<\/li>\n\n\n\n<li>The chatbot is completely aligned with your brand image, behaving as you choose<\/li>\n\n\n\n<li>Allows you to automate a large part of your customer service by filtering out frequently asked questions, and thus make significant savings<\/li>\n\n\n\n<li>Improves customer satisfaction by providing an immediate response on a social network the person is already using<\/li>\n\n\n\n<li>Increases the number of qualified leads and collects more information on prospects than with a form<\/li>\n\n\n\n<li>Increase sales with a shopping assistant chatbot<\/li>\n\n\n\n<li>The chatbot is omnichannel: you can publish it on Facebook, but also on your website, WhatsApp, Instagram\u2026<\/li>\n<\/ul>\n\n\n\n<p>In short, creating a Messenger chatbot means equipping yourself with an <strong>artificial intelligence that\u2019s available 24\/7, configurable, customizable and easy to<\/strong> use.<\/p>\n\n\n\n<p>Unless you have someone to manage the conversations 24\/7, you\u2019re bound to have downtime when customers are trying to contact you and there\u2019s no one there to answer or help them. And if you don\u2019t respond quickly, <strong>they\u2019ll go to your competitors<\/strong>. That\u2019s where your Facebook Messenger assistant comes in. You don\u2019t have the human resources to handle the questions and queries of customers and visitors? No problem. Facebook Messenger chatbots don\u2019t need to sleep. Facebook Messenger assistants don\u2019t need a break. <strong>They\u2019re there for you and your customers, 24\/7<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_5_best_solutions_for_creating_a_Facebook_Messenger_chatbot\"><\/span>Top 5 best solutions for creating a Facebook Messenger chatbot<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Today, the best solutions for creating a chatbot are <strong>SaaS<\/strong>.<\/p>\n\n\n\n<p>This <strong>no-code online software<\/strong> lets you create a chatbot yourself.<\/p>\n\n\n\n<p>With a few simple <strong>drag-and-drops<\/strong>, you can create a high-quality conversational agent that meets all your needs! And all without having to pay for the creation of your chatbot.<\/p>\n\n\n\n<p>You can also try to create a Messenger chatbot yourself, without the help of these tools. You\u2019ll need advanced computer programming skills, such as PHP or Python.Here\u2019s our selection of the <strong>5 best Facebook Messenger chatbot creation software<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Botnation_AI\"><\/span>1. Botnation AI<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-ai-en-1024x591.webp\" alt=\"Botnation AI\" class=\"wp-image-9423\"><\/figure>\n\n\n\n<p><strong>Botnation AI<\/strong> is a French platform that makes creating chatbots for Facebook Messenger easy, without coding.<\/p>\n\n\n\n<p>With us, you don\u2019t need to be an expert to create a quality chatbot! The interface is simple: we make it easy for you to create and publish your chatbot. You can create your Messenger chatbot <strong>with a simple drag-and-drop<\/strong> operation.<\/p>\n\n\n\n<p>You can even start from one of our <a href=\"https:\/\/botnation.ai\/en\/demonstrations.html\">many existing templates<\/a> to make the task much easier!<\/p>\n\n\n\n<p>With our new SmartAI technology, powered by<strong>generative artificial intelligence<\/strong>, you can also create a personalized FAQ chatbot or shopping assistant with your data in just a few minutes.<\/p>\n\n\n\n<p>In just a few clicks, your bot is available to all your Facebook fans, reconciling the versatility of ChatGPT with the plurality of Botnation AI\u2019s specialized tools!<\/p>\n\n\n\n<p>So there are several advantages to creating a chatbot with our solution :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No special computer skills required<\/li>\n\n\n\n<li>Configuration of the chatbot is <strong>free<\/strong>. You only need to take out a subscription if you want to publish your chatbot. So you can test it for free. We don\u2019t even ask for your credit card details!<\/li>\n\n\n\n<li>The <strong>security of your data<\/strong> and those of your customers is our priority<\/li>\n\n\n\n<li>Increased responsiveness: optimized response times<\/li>\n\n\n\n<li>You go through a <strong>RGPD-compliant<\/strong> French chatbot creation agency , which doesn\u2019t share your data with GAFAMs.<\/li>\n<\/ul>\n\n\n\n<p>It\u2019s also worth mentioning that our Botnation AI solution is omnichannel. Its use isn\u2019t just for Messenger. You can publish your chatbot on Facebook, <a href=\"https:\/\/botnation.ai\/en\/instagram-chatbot.html\">Instagram<\/a>, WhatsApp, your WordPress blog and websites\u2026<\/p>\n\n\n\n<p>With a Botnation AI Messenger chatbot, social network users will be able to interact directly with your brand on Facebook Messenger in the best possible conditions, <strong>while complying with French legislation<\/strong>. And if you need help creating your Messenger chatbot, we offer <a href=\"https:\/\/botnation.ai\/en\/help.html\">tutorials<\/a> and <a href=\"https:\/\/botnation.ai\/en\/training-chatbot\/\">training<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-pale-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/start.botnation.ai\/login\"><strong>Create a Messenger chatbot with Botnation AI<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_ManyChat\"><\/span>2. ManyChat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/manychat-1-1024x570.webp\" alt=\"Manychat\" class=\"wp-image-9412\"><\/figure>\n\n\n\n<p><strong>ManyChat<\/strong> is an <strong>American solution<\/strong> offering online software to create a Messenger chatbot with drag-and-drop.<\/p>\n\n\n\n<p>The solution is reserved for English speakers, as it has not yet been <strong>translated into French<\/strong>.<\/p>\n\n\n\n<p>ManyChat offers the usual features: no-code interface, integrations with tools and APIs, omnichannelity.<\/p>\n\n\n\n<p>The solution is particularly strong on its <strong>Facebook comment management<\/strong> and <strong>dynamic QR codes<\/strong>.<\/p>\n\n\n\n<p>ManyChat also offers <strong>pre-built templates<\/strong> to help you create your chatbot.<\/p>\n\n\n\n<p>A <strong>free plan<\/strong> with limited functionality is offered. Their 1\u1d49\u02b3 subscription starts at <strong>$15\/month<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Chatfuel\"><\/span>3. Chatfuel<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/chatfuel-2-1024x520.webp\" alt=\"Chatfuel\" class=\"wp-image-9414\"><\/figure>\n\n\n\n<p>Originally a Russian company, now an American one, <strong>Chatfuel<\/strong> also offers <strong>no-code SaaS software<\/strong> for creating Facebook Messenger chatbots.<\/p>\n\n\n\n<p>Chatfuel can be particularly interesting for <strong>large companies with complex needs<\/strong>, with <strong>a large number of conversations to handle<\/strong>.<\/p>\n\n\n\n<p>The solution also enables you to <strong>respond automatically to Facebook comments on your publications<\/strong>, as well as to mentions in your <strong>Facebook Stories<\/strong>.<\/p>\n\n\n\n<p>Chatfuel can also be used for <strong>Facebook Ads advertising campaigns<\/strong>.<\/p>\n\n\n\n<p>Their subscriptions start at <strong>$19.99\/month<\/strong>, but some features like Shopify or Zapier integration are extra.<\/p>\n\n\n\n<p>Their enterprise solution starts at <strong>$300\/month<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Sendpulse\"><\/span>4. Sendpulse<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/sendpulse-1024x521.webp\" alt=\"sendpulse\" class=\"wp-image-9416\"><\/figure>\n\n\n\n<p><strong>Sendpulse<\/strong>, an international company based in Ukraine, also offers online software for creating a Messenger chatbot with <strong>click-to-posts<\/strong>.<\/p>\n\n\n\n<p>The solution features a <strong>user-friendly interface<\/strong>, and <strong>ready-to-use templates<\/strong> to help you create your Messenger chatbot.<\/p>\n\n\n\n<p>You can <strong>view detailed statistics<\/strong> on the use of your Facebook chatbot.<\/p>\n\n\n\n<p>Sendpulse offers a limited <strong>free plan<\/strong>, and a paid plan ranging from <strong>$9.85\/month<\/strong> to <strong>several thousand dollars per month.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Botpress\"><\/span>5. Botpress<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/botpress-1024x536.webp\" alt=\"botpress\" class=\"wp-image-9418\"><\/figure>\n\n\n\n<p>Canadian company, <strong>Botpress<\/strong> is an <strong>opensource software<\/strong> that lets you create a Facebook Messenger chatbot.<\/p>\n\n\n\n<p>Botpress is also an <strong>omnichannel solution<\/strong>, enabling you to publish your chatbot on Facebook, WhatsApp and SMS, for example.<\/p>\n\n\n\n<p>The company offers a <strong>limited free plan<\/strong>, and a paid plan starting at <strong>$495\/month<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Tuto_to_create_your_AI-powered_Facebook_Messenger_chatbot_for_free_with_Botnation_AI\"><\/span>Tuto to create your AI-powered Facebook Messenger chatbot for free with Botnation AI<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you haven\u2019t already done so, <a href=\"https:\/\/start.botnation.ai\/login\">register for free at Botnation<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2023\/04\/inscription-botnation.png.webp\" alt=\"login Botnation AI\" class=\"wp-image-7906\"><\/figure>\n<\/div>\n\n\n<p>Then go to your dashboard to create your Messenger chatbot.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-1.webp\" alt=\"Botnation dashboard\" class=\"wp-image-9429\"><\/figure>\n<\/div>\n\n\n<p>Then connect your Facebook account. Choose the Facebook pages on which you\u2019d like to integrate a Botnation chatbot.<\/p>\n\n\n\n<p>You will then be redirected to your Botnation dashboard. Now you can <strong>easily create your chatbot using drag &amp; drop<\/strong>!<\/p>\n\n\n\n<p>You can <strong>start from an existing template<\/strong>, which will make things much easier, or you can start from scratch.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-2-1024x285.webp\" alt=\"Botnation dashboard\" class=\"wp-image-9431\"><\/figure>\n<\/div>\n\n\n<p>Here is the list of templates available for Facebook Messenger :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lead collection<\/li>\n\n\n\n<li>Contact us<\/li>\n\n\n\n<li>Customer service<\/li>\n\n\n\n<li>Satisfaction survey<\/li>\n\n\n\n<li>Restaurant<\/li>\n\n\n\n<li>Real estate agency<\/li>\n\n\n\n<li>E-commerce<\/li>\n\n\n\n<li>Quizzes.<\/li>\n<\/ul>\n\n\n\n<p>Each template is already configured to perform certain actions. All you have to do is modify it as you wish, and personalize it with your company\u2019s colors !<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/01\/botnation-dashboard-3-1024x748.webp\" alt=\"Botnation dashboard\" class=\"wp-image-9433\"><\/figure>\n<\/div>\n\n\n<p>\u2705 And there you have it, in just a few clicks, you can have a working Messenger chatbot for your company!<\/p>\n\n\n\n<p>If you need <strong>assistance<\/strong>, ask the experts at Botnation. They can configure a bot for you, or give you some tips!<\/p>\n\n\n\n<p>We can also <a href=\"https:\/\/botnation.ai\/en\/training-chatbot\/\">train you to create a chatbot with our tool<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Our_tips_for_creating_the_best_Facebook_Messenger_chatbot_for_your_company\"><\/span>Our tips for creating the best Facebook Messenger chatbot for your company<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" src=\"https:\/\/botnation.ai\/wp-content\/uploads\/2022\/02\/messenger_chatbot.jpg.webp\" alt=\"messenger chatbot\" class=\"wp-image-1321\"><\/figure>\n<\/div>\n\n\n\n\n<p><strong>The better your chatbot<\/strong>, the more tasks it can automate. And <strong>the more you\u2019ll save<\/strong>.<\/p>\n\n\n\n<p>You don\u2019t want a bad chatbot for your business.<\/p>\n\n\n\n<p>Here are our tips for creating a quality Messenger bot and improving your chatbot\u2019s profitability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Personalize_your_chatbot\"><\/span>Personalize your chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your chatbot\u2019s users will expect to recognize your brand right away when chatting with your conversational agent.<\/p>\n\n\n\n<p>It should therefore be <strong>branded in your corporate colors<\/strong>, and adopt the same tone as your other communication channels.<\/p>\n\n\n\n<p>With Botnation AI, for example, you can customize your bot\u2019s avatar, colors, buttons\u2026<\/p>\n\n\n\n<p>But personalization goes beyond design.<\/p>\n\n\n\n<p>A good chatbot should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Connect to your CRM<\/strong> to find out whether your chatbot\u2019s contact is already a customer or not.<\/li>\n\n\n\n<li>Propose a <strong>personalized sequence to a company customer<\/strong>, with their first name, and adapted to their previous purchases<\/li>\n\n\n\n<li>Take into account the <strong>interlocutor\u2019s location<\/strong> to propose more targeted messages, if you have several stores, for example.<\/li>\n\n\n\n<li>Take into account <strong>the age of the caller<\/strong> to adapt the tone and messages sent.<\/li>\n<\/ul>\n\n\n\n<p>The possibilities for personalizing your chatbot are numerous.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Synchronize_your_chatbot_with_your_data\"><\/span>Synchronize your chatbot with your data<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The added value of your Facebook Messenger chat bot lies in its connection with your corporate data.<\/p>\n\n\n\n<p>Indeed, Facebook users come to converse with your bot because they\u2019re looking for <strong>information about your products or your brand<\/strong>.<\/p>\n\n\n\n<p>To best respond to their requests, your chatbot should be synchronized with as much data as possible:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your CRM<\/li>\n\n\n\n<li>Your price list<\/li>\n\n\n\n<li>Your parcel tracking tool<\/li>\n\n\n\n<li>Your product returns policy<\/li>\n\n\n\n<li>A CSV file containing all your frequently asked questions and your best answer for each question<\/li>\n\n\n\n<li>A CSV file containing all your products, each with price, description, image, stock, URL\u2026<\/li>\n\n\n\n<li>Your slot reservation solution (such as Calendly)<\/li>\n\n\n\n<li>Your payment solution (like Stripe)<\/li>\n\n\n\n<li>A livechat connected to your teams, to switch requests requiring a human response.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Ask_chatbot_users_for_their_satisfaction\"><\/span>Ask chatbot users for their satisfaction<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>chatbot, if chatbot users are satisfied with it.<\/p>\n\n\n\n<p>For example, you can ask them to <strong>rate<\/strong> their interaction with your chatbot <strong>from 1 to 10<\/strong>.<\/p>\n\n\n\n<p>If they\u2019re unhappy, you can ask them about areas for improvement.<\/p>\n\n\n\n<p>This valuable feedback will enable you to<strong>continually improve your chatbot<\/strong>, ensuring maximum user satisfaction.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Dont_wait_to_create_your_chatbot\"><\/span>Don\u2019t wait to create your chatbot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You now know most of the benefits that a Facebook Messenger chatbot can bring you.<\/p>\n\n\n\n<p>So don\u2019t wait any longer, start the process of creating your virtual agent now.<\/p>\n\n\n\n<p>With us, <strong>creating your chatbot is completely free<\/strong>.<\/p>\n\n\n\n<p>You don\u2019t even need to enter your credit card details.<\/p>\n\n\n\n<p>Our competitive advantages?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our <strong>RGPD compliance<\/strong> and independence from GAFAMs<\/li>\n\n\n\n<li>Our <strong>SmartAI<\/strong> solution at the cutting edge of artificial intelligence, enabling you to create an FAQ chatbot and a shopping assistant chatbot in just a few minutes.<\/li>\n<\/ul>\n\n\n\n<p>See you soon on Botnation AI.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-pale-cyan-blue-background-color has-text-color has-background has-link-color wp-element-button\" href=\"https:\/\/start.botnation.ai\/login\"><strong>Create a Messenger chatbot with Botnation AI<\/strong><\/a><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Did you know that Facebook is a social network used by over 3 billion users every month? Beyond this impressive popularity, Mark Zuckerberg\u2019s social network also has an instant messaging application called Messenger. Where it gets interesting for your business is that Facebook Messenger has been chatbot-enabled since 2016. These chatbots have many benefits for [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":17350,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[362,370],"tags":[365],"class_list":["post-129","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chatbot-en","category-messenger-en","tag-top-en-2"],"acf":[],"_links":{"self":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/comments?post=129"}],"version-history":[{"count":0,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/posts\/129\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media\/17350"}],"wp:attachment":[{"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/media?parent=129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/categories?post=129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/botnation.ai\/en\/wp-json\/wp\/v2\/tags?post=129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}