Why does an infinity symbol ∞ appear?
Infinite loop problem Your chatbot is stuck in an infinite loop, meaning that you are sending it to the next
Problem solving
The error console: alerts from your chatbots
The information if I have errors in my bot in order to debug it? You can view alerts by clicking
How many chatbots can I create on my account?
Et la facturation mensuelle sera-t-elle impactée ? Certains d’entre vous ont besoin de créer plusieurs chatbots pour leurs projets. Par
The chatbot doesn’t seem to be optimized for mobile (Web Chatbot)
Do I need to do anything to get it to display correctly on the page? This must be a problem
I don’t see messenger shortcuts
Vous avez dupliqué votre bot mais vous ne retrouvez plus les URL ? C’est un comportement tout à fait normal,
How billing works
Vous ne comprenez pas le montant qui vous a été débité par Botnation AI sur le mois en cours ?
I can’t connect my Facebook or Google account to my current account
A message tells me that my Facebook account is already in use If Botnation tells you that your Facebook login
I’m testing my chatbot on Messenger but it’s sending me to another chatbot.
I can’t test the chatbot on Messenger Make sure you’ re using the same account on Messenger as on Facebook.
Turning the Chatbot into an executable
A stand-alone chatbot application or .EXE program Botnation doesn’t generate standalone Windows or Mac executables, but many applications can easily
What size do you recommend for the images?
Defining images in your chatbot We recommend 600 pixels wide. Don’t forget that your users usually consult the chatbot on
