Client cases
Nous accompagnons des entreprises de toutes tailles dans la conception et le déploiement de chatbots, au service de la relation client, du marketing et de la performance opérationnelle.
Chosen by leading companies in France and internationally
How Manufacture Castex transformed Its e-commerce site, increasing add-to-cart rates by over 150%
From a complex catalog to a confirmed shopping cart: Manufacture Castex’s conversational strategy
SNCF: The agent with 23 million messages that centralizes fares, services, and assistance for regional travelers
How can we provide clear, instant, and local information to millions of passengers who use regional trains every day?
How Les Bains d'Alia digitised customer relations without losing the human touch with an AI chatbot
Faced with high demand and up to 100 calls a day, the premium spa Les Bains d’Alia has rolled out an AI chatbot to simplify the booking process.
Essentiel Patrimoine Viager: humanizing digital acquisition to improve conversion rates
An agent to qualify lifetime leads while respecting the human dimension of the journey.
How Caen la Mer Habitat Keeps Its Chatbot Active Through Continuous Monitoring
The social housing provider for the Caen metropolitan area provides its tenants with immediate answers to their everyday questions
How Conseil Départemental du Var put an HR advisor in every employee’s pocket
The chatbot answers agents' HR questions and reduces the pressure on teams
How Advivo handles up to 3,000 conversations with its tenants each month
A digital assistant that instantly answers tenants' questions and reduces the pressure on social landlord teams.
AutoEasy: a virtual assistant that answers 80% of franchisees' questions
How AutoEasy automated network support and streamlined communication with its franchisees
MINI & Monks Agency: How to boost engagement through conversation on social media
A chatbot was used to run a conversational contest and maximize participation and lead generation.
How the Couvin Tourist Office put an end to unanswered messages on Facebook
Frustrated visitors, wasted time for the team: a chatbot deployed on Facebook that simplifies the experience
How Banque de Polynésie is modernizing customer relations with an AI agent
Faced with a high volume of customer inquiries and the need to provide round-the-clock service, Banque de Polynésie decided to deploy an intelligent chatbot.
How Fraisiers de France structured its e-commerce growth using a conversational agent
With the deployment of a chatbot to automate customer interactions and reduce the workload on customer service.
Flipr: simplifying a complex product through conversation
A chatbot to assist users, answer technical questions, and facilitate decision-making.f
Highly recommended by teams who use Botnation on a daily basis
Verified reviews shared by our customers, to help you make confident decisions.
Marion
I have been a Botnation customer for several years and highly recommend them!
I have tested several other platforms. This one is by far the simplest, most intuitive, most accessible, and yet the most comprehensive. Customer service is extremely responsive. They help you out, advise you, and respond very quickly. In summary, a top-notch platform and a top-notch team: if you're looking to create a robot, you've found the ideal tool!
Richard
An extremely reliable platform that will help you. The easiest way to create and learn more about Facebook Messenger chatbots.
D.
1ere fois dans la gestion d'un chatbot, Une plateforme SaaS accessible et incroyablement intuitive !! Déploiement de chatbots performants sans aucune ligne de code. Une solution très fiable qui offre une IA conversationnelle pertinente tant pour l'assistance sur site que pour mes stratégies de BotMarketing. Une équipe Top Sympa
Paul
Excellent platform and great team!
Éric
French, GDPR compliant, and meets my needs
I tested other platforms, and this one is the best suited to my needs. I wanted a chatbot on my website, and I wanted to be sure that my data was in good hands. They are French and GDPR compliant. That was a deciding factor when choosing a provider. The interface is simple and practical. Nothing to complain about.
David
Client efficace, sérieux et réactif, nouvelle collaboration réussi
Sébastien
Efficacité, simplicité et performance ! Une vraie bonne surprise . Collaboration fluide et résultats au rendez vous! Bravo 👏
Loïc
Good agency - responsive, close to its customers, based in France
Khadija
I recommend it 100%!
It was the first time I had managed a chatbot on my own, and honestly, I couldn't have asked for anything better! The tool is extremely intuitive and effective, and above all, the team is top-notch. My chatbot is running smoothly now, and that changes everything!
Halim
Franchement, cette boite a boosté notre marketing sur WhatsApp, Messenger et Insta ! Les scénarios / arbres décisionnels sont supers fluides, nos clients adorent et on gagne un temps de dingue au quotidien. Je recommande !
Cédric
Simple and effective
I was able to get to grips with this tool quickly. On the very day I signed up, I managed to get a working chatbot online 🙂
Jean-Baptiste
User friendly
User-friendly, intuitive, a well-structured dashboard, a gentle learning curve... In short, Botnation offers a polished tool for hassle-free bot creation and development.
William
Delighted with my experience with Botnation
The various stakeholders are competent and responsive. Excellent interpersonal skills. I highly recommend it.
Paul-Arnaud
J’ai été agréablement surpris par la qualité de la plateforme Botnation.AI. La création de bots IA, notamment pour un usage interne par département, est à la fois fiable et vraiment accessible. On sent une vraie attention portée à la sécurité des données et à la souveraineté, ce qui est particulièrement rassurant aujourd’hui. C’est un outil que je ne connaissais pas auparavant, mais qui mérite clairement d’être découvert par les entreprises. En plus, l’interface est très intuitive, on prend rapidement en main la solution.
Anaïs
Excellent AI agent solution that I have been working with for two years. I highly recommend it.
Cyprien
Excellent tool
An excellent tool that requires no coding knowledge and has responsive and knowledgeable customer service!
Frequently asked questions
What kind of companies use Botnation?
Botnation works with companies of all sizes—from small and medium-sized businesses to large corporations—across a variety of sectors, including banking, insurance, e-commerce, education, real estate, and event planning.
What are the main use case of conversational agents?
The most common use cases include lead generation, customer support, managing FAQs, guiding the customer journey, recruitment, and marketing initiatives (contests, campaigns).
What results can we expect from a chatbot?
A Botnation chatbot can help you automate a wide range of time-consuming processes. You can check out our customer case studies for concrete examples.
See all questions
How long does it take to roll out a chatbot?
Implementation can be completed quickly, in just a few days, depending on the complexity of the workflows and the necessary integrations. Pre-designed scenarios help speed up deployment.
Can the scenarios be customised to suit your business?
Yes. Conversational flows are fully customizable based on your industry, your goals, and your internal data (products, services, processes).
On which channels can a chatbot be deployed?
Agents can be deployed on the website, WhatsApp, Messenger, Instagram, and SMS, or integrated into internal tools.
Are chatbots replacing human teams?
No. It handles simple, repetitive requests and then forwards them to a human agent when necessary, along with the full context of the conversation.
Is the collected data secure?
Yes. Botnation complies with GDPR requirements, including consent management, data security, and access control.
Can we integrate Botnation with our existing tools?
Yes. Botnation integrates with leading CRMs, marketing tools, e-commerce platforms, and internal systems to automate data flows.
How can I find real-world examples of how it's used?
You can check out the customer case studies featured on the website to learn how different companies are using Botnation to improve their performance and customer experience.
