Reach your customers wherever they are, with an experience designed for each channel
Each platform has its own codes, uses, and expectations. Botnation designs chatbots tailored to each channel—website, WhatsApp, social media, voice, or SMS—to deliver the right experience in the right place.
The leading brands trust Botnation
Your chatbot, ready to interact across all touchpoints
Botnation brings together everything you need to create powerful, AI-powered chatbots without any coding required. From intuitive design tools and intelligent automation to live chat, analytics, and integrations with your favorite apps, our platform helps you deliver better conversations, faster.
Website
FAQ conversational agent, product search, customer support, or document search: each type of agent is designed to improve the user experience and streamline interactions.
Discover moreDeploy your AI agent on WhatsApp to automate sales, customer support, and notifications on the world's most engaging messaging channel.
Discover moreDeploy your AI agent on Instagram to engage your audience in private messages, qualify leads, and automate responses to social interactions.
Discover moreMessenger
Activate your AI agent on Facebook Messenger to automate customer conversations, support, and lead generation in a familiar environment.
Discover moreSMS
Send personalized and automated text messages via your agent: appointment reminders, delivery notifications, promotions, or customer surveys.
Discover moreMeta
Centralize and automate your conversations on the Meta ecosystem with an AI agent designed to capture, qualify, and engage on a large scale.
Discover moreLive Chat
Combine AI and human interaction with an intelligent live chat that responds instantly to requests and transfers to a human when necessary.
Discover moreDeploy your AI agent on Facebook to respond to messages, qualify requests, and automate customer relations directly from your page.
Discover moreVoiceBot
Deploy voice agents on a dedicated phone number, Google Assistant, Alexa, or custom voice interfaces for natural, hands-free interactions.
Discover moreWeb Widget
Deploy your agent directly on a website, intranet, or internal tool. Guide your audience in real time: answer questions, make product recommendations, or collect leads.
Discover more
GUILLAUME GILLOT
Marketing & Communication Manager, SNCF Voyageurs TER Val-de-Loire
The chatbot developed with Botnation allows us to assist travelers at any time, with all their everyday concerns.
This represents a real improvement in responsiveness and accessibility for users of the TER Centre-Val de Loire network.
Highly recommended by teams who use Botnation on a daily basis
Verified reviews shared by our customers, to help you make confident decisions.
Khadija
I recommend it 100%!
It was the first time I had managed a chatbot on my own, and honestly, I couldn't have asked for anything better! The tool is extremely intuitive and effective, and above all, the team is top-notch. My chatbot is running smoothly now, and that changes everything!
Paul
Excellent platform and great team!
Anaïs
Excellent AI agent solution that I have been working with for two years. I highly recommend it.
Cyprien
Excellent tool
An excellent tool that requires no coding knowledge and has responsive and knowledgeable customer service!
Éric
French, GDPR compliant, and meets my needs
I tested other platforms, and this one is the best suited to my needs. I wanted a chatbot on my website, and I wanted to be sure that my data was in good hands. They are French and GDPR compliant. That was a deciding factor when choosing a provider. The interface is simple and practical. Nothing to complain about.
William
Delighted with my experience with Botnation
The various stakeholders are competent and responsive. Excellent interpersonal skills. I highly recommend it.
Jean-Baptiste
User friendly
User-friendly, intuitive, a well-structured dashboard, a gentle learning curve... In short, Botnation offers a polished tool for hassle-free bot creation and development.
Loïc
Good agency - responsive, close to its customers, based in France
Cédric
Simple and effective
I was able to get to grips with this tool quickly. On the very day I signed up, I managed to get a working chatbot online 🙂
Richard
An extremely reliable platform that will help you. The easiest way to create and learn more about Facebook Messenger chatbots.
Marion
I have been a Botnation customer for several years and highly recommend them!
I have tested several other platforms. This one is by far the simplest, most intuitive, most accessible, and yet the most comprehensive. Customer service is extremely responsive. They help you out, advise you, and respond very quickly. In summary, a top-notch platform and a top-notch team: if you're looking to create a robot, you've found the ideal tool!
Frequently asked questions
On which channels can I deploy a chatbot with Botnation?
Botnation allows you to deploy chatbots on your website (widget or iFrame), WhatsApp, social media (Facebook Messenger, Instagram), voice channels, and SMS, all from a single platform.
Is it the same chatbot on all channels?
No. Botnation designs conversational experiences tailored to each channel. The scenarios, tone, and interactions are designed according to the specific uses of each platform. Each chatbot can be duplicated to save time when deploying to new marketing channels.
Can I choose only one channel at the beginning?
Yes. You can start with a single channel (e.g., WhatsApp or the website), then gradually add other channels without having to redesign your chatbot.
See all questions
Are conversations centralized?
Yes. All conversations, regardless of channel, are centralized in Botnation for unified management, monitoring, and analysis.
Can we switch from a chatbot to a human agent?
Yes. Botnation operates in hybrid mode: the chatbot handles common requests and can transfer the conversation to a human agent when necessary.
Are chatbots customizable depending on the channel?
Yes. Design, messages, scenarios, response rules, and integrations can be customized to suit each channel and your brand identity.
Do you need technical skills to deploy a chatbot on these channels?
No. Botnation is a no-code/low-code platform designed to enable marketing, sales, and support teams to deploy and manage their chatbots without development.
Which channel should you choose to start with?
It depends on your goals.
Website: conversion and support
WhatsApp: engagement and customer relations
Social media: acquisition and incoming conversations
SMS/Voice: notifications and direct interactions
Nos équipes vous accompagnent pour choisir le canal le plus pertinent.”
