Automate your e-commerce sales with an AI-powered chatbot
An intelligent assistant that guides your visitors, answers their questions, and increases basket size — 24/7, across all your channels.
The leading brands trust Botnation to roll out their conversational agents
Designed for brands that want to sell more, effortlessly.
The E-commerce Conversation module is designed for B2C and B2B e-commerce sites that want to improve their customer experience and increase sales on their e-commerce site.
Streamline the purchasing process
Guide your visitors through every step with intelligent conversations that reduce friction and accelerate the purchasing decision.
Instantly answer product questions
Provide immediate and accurate answers about your products to clear up doubts and prevent customers from abandoning their shopping carts.
Making product search easier
Help your customers quickly find the right product with a conversational search tailored to their needs and criteria.
Automatically re-engage abandoned shopping carts
Identify unfinished purchase intentions and trigger personalized follow-ups to turn hesitation into conversion.
Features designed to boost your conversions
Le module Conversation E-commerce s’adresse aux sites marchands B2C et B2B qui souhaitent mieux accueillir le et multiplier les ventes sur leur site e-commerce.
PRODUCT CATALOGUE INTEGRATION
Your catalogue becomes a conversational sales engine
Connect your product catalog to Botnation to enable your AI agent to search for products, recommend the best options, suggest upsells, answer product FAQs, and follow up on abandoned carts in real time. Each interaction draws on your product data to guide the user toward the right purchasing decision at the right time.
PRE-DESIGNED SCENARIOS
Optimized paths for conversion
Activate ready-to-use scenarios: request a quote, make contact, B2B qualification, register for an event, or download content. Each scenario is designed to maximize conversion rates.e
ERICK CIRAUD
Founder & CEO, Fraisiers de France
The conversational agent has become an indispensable complementary tool in our e-commerce business.
The agent operates autonomously and answers most of the questions that customers ask over the phone. This results in less frustration for customers, greater efficiency for teams, and continued business growth without the need to work harder.
E-COMMERCE INTEGRATION
Connected to your sales ecosystem
Botnation integrates natively with leading e-commerce platforms (Shopify, Magento, WooCommerce, Prestashop, etc.). You can centralise data, events and automations without complex development.
HYBRID LIVE CHAT
AI when possible, humans when necessary
Your AI agent handles routine requests and switches to a human advisor for sales or complex questions. The result: a better customer experience and more efficient teams.
Discover more products
Connect Botnation
to your tools, channels and data.
From WhatsApp to Shopify, HubSpot to Meta, Botnation synchronizes your customer interactions and marketing campaigns.
Discover more client cases
SNCF
The agent with 23 million messages that centralizes fares, services, and assistance for regional travelers
AutoEasy
How AutoEasy automated network support and streamlined communication with its franchisees
Essentiel Patrimoine & Viager
A conversational agent to qualify prospects in a highly human-centered market
Les Bains d'Alia
How Les Bains d'Alia digitised customer relations without losing the human touch with an AI chatbot
Advivo
How Advivo absorbs up to 3,000 discussions with its tenants every month thanks to a conversational agent
Fraisiers de France
How Fraisiers de France structured its e-commerce growth using a conversational agent
Monks Paris agency for MINI
MINI has deployed a conversational agent to engage its users and provide a seamless experience on social media.
Frequently asked questions
Is Botnation based in France?
With Botnation, I set up a chatbot in just a few days, without any coding, which automatically captures visitor information and redirects them to the right service. The result: more qualified leads, less time wasted, and a much smoother experience for our users. Honestly, it’s been a game changer for us.
Can I fully customize my Bot?
Do the installed chatbots comply with GDPR regulations?
See all questions
Is Botnation based in France?
With Botnation, I set up a chatbot in just a few days, without any coding, which automatically captures visitor information and redirects them to the right service. The result: more qualified leads, less time wasted, and a much smoother experience for our users. Honestly, it’s been a game changer for us.
