How to easily manage multiple languages in your chatbot
By using the Botnation chatbot creation platform, you can easily create a multilingual chatbot and respond to questions from your prospects and customers around the world, regardless of their language.
All you need to do is use contexts. Your users will even be able to switch between languages very easily via a menu or, more simply, text-based requests managed by Botnation NLP.
Here is a comprehensive video tutorial produced by Chatbot Strategy.
You can also use the {LANGUAGE} variable when launching your chatbot and redirect the user to the correct context based on this variable using conditions. A complete list of languages supported by this variable is also available.
In addition:
– Everything you need to know about variables
– The ‘Language’ variable
