How to use our free WordPress chatbot plugin?
In recent years, it has become difficult to talk about marketing tools without mentioning chatbots. Especially in the field of
What is Inbound Marketing?
Inbound marketing is a new sales strategy that emerged a few years ago, with the distinctive feature that customers themselves
Why measure customer satisfaction?
Customer satisfaction is the watchword for all companies aiming to move up in the market. This rate of customer satisfaction
Importance of the customer experience for a company
Today, it’s no longer enough to apply a pricing and product policy to differentiate your company from the competition. It
Choosing CRM software: challenges and features
In an ever-changing world, it’s vital for every company to personalize its interactions with its customers in order to build
Why create a professional website?
It’s now essential to have an online presence when you launch a business or open a store. That’s why you
Marketing Automation: Definition, tips
As web-based commerce becomes increasingly tough, it’s becoming essential to master web tools such as marketing automation. Having a well-optimized
The complete guide to add a chatbot to your WordPress site
Surely you’re familiar with these little dialog boxes that pop up on certain websites to offer you instant help, 24/7
Chatbot and Livechat: a revolution in customer service automation
Chatbots and live chat are revolutionizing the way companies interact with their customers. These customer service automation tools offer companies
OpenAI: a company specialized in artificial intelligence
Founded in 2016 by scientists and investors from around the world, OpenAI is a San Francisco (Silicon Valley) based company
