Launch your conversational AI agent on the Meta ecosystem with Botnation
Centralise and automate your conversations on Facebook, Messenger, and Instagram. Transform messages, comments, and advertising interactions into qualified conversations, driven by AI, 24/7.
The leading brands trust Botnation to roll out their conversational agents
Why choose Meta for your customer conversations?
The Meta ecosystem, a conversational lever with strong potential
Facebook and Instagram are an integral part of your prospects’ and customers’ daily lives.
They discover your content there, interact with your adverts, comment on your posts… and expect to be able to engage with your brand immediately.
With an AI agent on the Meta ecosystem:
- You grasp intentions where they arise
- You turn social engagement into private conversation
- You are utilising a channel that is already adopted, without friction for the user.
Meta thus becomes a key entry point for customer acquisition, qualification and relationship management.
What your AI agent can do on Meta
Botnation transforms Facebook and Instagram into intelligent conversational channels connected to your marketing and sales tools.
Lead Generation from Meta
Capture and qualify leads directly from private messages, comments, or interactions generated by your Meta Ads campaigns.
Automation of messages and comments
Automatically respond to incoming messages and initiate private conversations from public comments.
Social customer support
Handle customer enquiries from Facebook and Instagram, answer frequently asked questions, and direct customers to the appropriate department.
Client relashionship & Push Marketing
Envoyer des confirmations, messages de suivi ou informations utiles directement dans les messageries Meta.
Companies leverage the Meta ecosystem with Botnation
Explore the features used by marketing and support teams to automate and structure conversations on Facebook, Messenger, and Instagram.
Unified Meta conversation management
All conversations from Facebook and Instagram are centralised in Botnation.
Private messages
Responses to comments
Conversations from Ads
You control everything from a single interface.
Conversational scenarios tailored to Meta uses
Botnation scenarios are designed for social interactions:
Quicks responses
Short qualification
Redirection to an action (website, form, human)
Each exchange complies with the codes and constraints of the Meta platform.
ERICK CIRAUD
Founder & CEO, Fraisiers de France
The conversational agent has become an indispensable complementary tool in our e-commerce business.
The agent operates autonomously and answers most of the questions that customers ask over the phone. This results in less frustration for customers, greater efficiency for teams, and continued business growth without the need to work harder.
Direct connection with Meta Ads
Use Meta as an entry point after an advertisement.
Automatic reception of messages from Ads
Immediate qualification of prospects
Transmission to sales teams
Your advertising campaigns become conversational.
The AI agent engages and can hand over to the human
AI handles repetitive exchanges and can hand over to a human agent at any time.
Continuity of conversation
Highest user satisfaction
Réduction de la charge opérationnelle
Discover more channels
Connect Botnation
to your tools, channels and data.
From WhatsApp to Shopify, HubSpot to Meta, Botnation synchronizes your customer interactions and marketing campaigns.
Discover more client cases
SNCF
The agent with 23 million messages that centralizes fares, services, and assistance for regional travelers
AutoEasy
How AutoEasy automated network support and streamlined communication with its franchisees
Essentiel Patrimoine & Viager
A conversational agent to qualify prospects in a highly human-centered market
Les Bains d'Alia
How Les Bains d'Alia digitised customer relations without losing the human touch with an AI chatbot
Advivo
How Advivo absorbs up to 3,000 discussions with its tenants every month thanks to a conversational agent
Fraisiers de France
How Fraisiers de France structured its e-commerce growth using a conversational agent
Monks Paris agency for MINI
MINI has deployed a conversational agent to engage its users and provide a seamless experience on social media.
Highly recommended by teams who use Botnation on a daily basis
Verified reviews shared by our customers, to help you make confident decisions.
Marion
I have been a Botnation customer for several years and highly recommend them!
I have tested several other platforms. This one is by far the simplest, most intuitive, most accessible, and yet the most comprehensive. Customer service is extremely responsive. They help you out, advise you, and respond very quickly. In summary, a top-notch platform and a top-notch team: if you're looking to create a robot, you've found the ideal tool!
Anaïs
Excellent AI agent solution that I have been working with for two years. I highly recommend it.
Cyprien
Excellent tool
An excellent tool that requires no coding knowledge and has responsive and knowledgeable customer service!
Cédric
Simple and effective
I was able to get to grips with this tool quickly. On the very day I signed up, I managed to get a working chatbot online 🙂
Khadija
I recommend it 100%!
It was the first time I had managed a chatbot on my own, and honestly, I couldn't have asked for anything better! The tool is extremely intuitive and effective, and above all, the team is top-notch. My chatbot is running smoothly now, and that changes everything!
William
Delighted with my experience with Botnation
The various stakeholders are competent and responsive. Excellent interpersonal skills. I highly recommend it.
Éric
French, GDPR compliant, and meets my needs
I tested other platforms, and this one is the best suited to my needs. I wanted a chatbot on my website, and I wanted to be sure that my data was in good hands. They are French and GDPR compliant. That was a deciding factor when choosing a provider. The interface is simple and practical. Nothing to complain about.
Paul
Excellent platform and great team!
Richard
An extremely reliable platform that will help you. The easiest way to create and learn more about Facebook Messenger chatbots.
Loïc
Good agency - responsive, close to its customers, based in France
Jean-Baptiste
User friendly
User-friendly, intuitive, a well-structured dashboard, a gentle learning curve... In short, Botnation offers a polished tool for hassle-free bot creation and development.
An intuitive, eco-friendly, scalable, and no-code platform powered by 14 proprietary algorithms that work for you.
Frequently asked questions
What is the difference between a Meta chatbot and a Messenger or Instagram chatbot?
A Meta chatbot allows you to centralise and automate conversations from Facebook and Instagram in a unified manner, including messages, comments, and adverts.
Can the chatbot respond to public comments?
Yes. It can detect certain comments and automatically invite the user to continue the conversation in a private message.
Can a Meta chatbot be connected to advertising campaigns?
Yes. Messages from Meta Ads can be automatically handled and qualified by the AI agent.
See all questions
Are conversations personalised?
Yes. The AI agent adapts its responses according to the context, channel, history and available data.
Can we transfer the conversation to a human?
Yes. Botnation operates in hybrid mode and allows a human agent to take over the conversation at any time.
Do you need technical skills for Meta integration?
No. Integration is done using no code from the Botnation platform.
Can Meta conversations be synchronised with a CRM?
Yes. Exchanges can be connected to your CRM and marketing tools.
Is this compliant with the GDPR and Meta rules?
Yes. Botnation complies with the GDPR and uses Meta’s official APIs for Facebook and Instagram.
