Chatbot

In short Chatbot translation hides two different questions: which words to use when your bot speaks another language, and how

In short An employee support chatbot answers a company’s internal requests: HR, payroll, IT, facilities. It is not a customer

In short. A helpdesk chatbot is not judged on a deflection percentage, but on a list: the actions it is

In short. A chatbot does not understand your sentence, it scores it. It cleans the sentence, compares it to examples

In short. A chatbot does not replace a call center, it removes contacts from it. How many? That barely depends

In short. A RAG chatbot does not “know” anything: for every question it fetches the right passages from your documents,

In short An “advanced” chatbot training course is not defined by its length but by six precise skills: conversation design,

Developing a chatbot no longer means writing code. Three routes coexist in 2026: custom development, building on a no-code platform,

In short. Claude is Anthropic’s chatbot. There is a genuinely usable free plan, a Pro plan at €15 per month

In short. A generative AI chatbot writes its answers instead of picking them from a list drafted in advance. It