Botnation’s system performance
You’ll also find a list of Botnation’s latest updates.
List of previous incidents resolved:
- March 21, 2022
7pm (Paris). Network disturbances that may cause slowdowns. (30 minutes – solved)
- June 09, 2021
Facebook has identified an issue with the delivery of certain messages, particularly carousels, on Android versions of Messenger since June 1, 2021
This problem is at Facebook, not Botnation. We are in touch with the Messenger teams who are currently working on a patch for Messenger for Android (version v317) around June 16, 2021.
- May 26, 2021
(Resolved) Connectivity problem in our data center. During this period, users may experience some connection interruptions and latency.
- January 25, 2021
7:51pm – Paris
(Resolved) Our team is investigating a connectivity problem in our data center. During this time, users may experience connection interruptions and errors for all services. We will provide further updates as soon as we have more information.
9:15pm – Paris
(Resolved) After monitoring, we have not observed any further problems and consider this incident resolved. If you continue to experience problems, please contact us.
- December 2 and 10, 2020
FB Messenger: A worldwide outage on Facebook Messenger may render your chatbots unstable. New conversations on Messenger may also fail to launch correctly. 1 day.
- August 6, 2020
Some connectivity problems affected our data center for 9 minutes.
- June 29, 2020
Network latencies causing slowdowns, linked to an equipment update, observed at 2.40pm for 5 minutes.
- May 29, 2020
We have seen many messages slow down considerably – without any loss – during the night. All messages have been processed correctly. The situation returned to normal around 8am.
- April 27, 2020
Messages slowed down for 1 hour. Problem solved.
- March, 5, 2020
Impossible to load a chatbot shared by a collaborator. 3 hours. Problem solved. No impact on end users.
- Feb, 8, 2020
Messenger Connectivity issues from Facebook (5 hours).
- Jan 20, 2020
Connectivity issues (11 minutes). The maintenance has been completed.
- October 30, 2019
We’ve resolved all connection issues affecting some Notifications & Reminders to Facebook Messenger. We appreciate your patience and apologize for the disruption.
- Oct 23, 2019
Connectivity issues (15 minutes). The maintenance has been completed.
- Sep 9, 2019
Web Chatbots – Performance Issues.
We have taken action to correct the issues affecting Web Chatbots.
We will be monitoring this situation to ensure connectivity remains stable.
If you are still experiencing issues, please contact our Customer Support Team for assistance.
- Sep 4, 2019
Connectivity issues (30 minutes). The maintenance has been completed.
– List of Botnation’s latest updates (changelog)