How many chatbots can I create on my account?
Will monthly billing be affected? Some of you may need to create several chatbots for your projects. For example, you’re an agency managing chatbots for different customers. Good news: there’s …
Problem solving
The chatbot doesn’t seem to be optimized for mobile (Web Chatbot)
Do I need to do anything to get it to display correctly on the page? This must be a problem with the “viewport” tag on your website. Please refer to …
I don’t see messenger shortcuts
You’ve duplicated your bot but can’t find the URLs? This is perfectly normal behavior: your bot that has been duplicated has certainly not been published. So we can’t generate your …
How billing works
You don’t understand the amount Botnation AI has debited you for the current month? Here’s how Botnation billing works, step by step: 1. Free mode When you’re in Free mode, …
I can’t connect my Facebook or Google account to my current account
A message tells me that my Facebook account is already in use If Botnation tells you that your Facebook login is already linked to another Botnation account, you’ve probably created …
I’m testing my chatbot on Messenger but it’s sending me to another chatbot.
I can’t test the chatbot on Messenger Make sure you’re using the same account on Messenger as on Facebook. You probably have 2 Botnation accounts, one with this second Messenger …
Turning the Chatbot into an executable
A stand-alone chatbot application or .EXE program Botnation doesn’t generate standalone Windows or Mac executables, but many applications can easily embed their Botnation chatbot by simply launching it in a …
What size do you recommend for the images?
Defining images in your chatbot We recommend 600 pixels wide. Don’t forget that your users usually consult the chatbot on a mobile device. Specifically:– Square = 600×600 pixels– Rectangle = …
I installed the javascript code on my site but the chatbot doesn’t appear
The chatbot does not display on my site Be sure to check the Javascript code you’ve installed on your site. We really recommend that you copy and paste the code …
Botnation – Status ⤵️
Botnation’s system performance You’ll also find a list of Botnation’s latest updates. List of previous incidents resolved: Plus:– List of Botnation’s latest updates (changelog)
How to import an existing chatbot on Botnation?
Import a chatbot from Chatfuel or Manychat on Botnation AI You already have a chatbot on another platform like Chatfuel or Manychat but you want to switch to Botnation AI …
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How pricing, privacy and our terms and conditions work