How to import an existing chatbot on Botnation?

Import a chatbot from Chatfuel or Manychat on Botnation AI

You already have a chatbot on another platform like Chatfuel or Manychat but you want to switch to Botnation AI for its countless advantages. First of all, I can confirm that this is a wise decision ๐Ÿ˜‰ (but I’m probably not very objective ๐Ÿ™„).

The problem is that you already have all your contacts and structure on the old platform and you don’t want to redo the work. I understand you and unfortunately, our structure, just like the other platforms, is unique and therefore not compatible with others.

That being said, if it’s about re-building the chatbot at home, the platform is intuitive. You already have the structure and the tree structure, the hardest part is done! We are here to assist you on the live chat in case of problems.

To recover your Facebook Messenger contacts, there is a solution that we have already tried. It is important to know that Facebook does not use the same identifiers depending on the application (Botnation VS Manychat), which does not allow importing users.

Fortunately, there’s a trick ๐Ÿ˜ :

  • Empty the content of the Manychat chatbot. So he just listens and puts it in secondary
  • Install the Botnation chatbot on the Facebook page in addition to the Manychat chatbot, which will respond to conversations
  • Make pushes on Manychat to “wake up” users who will then transit on Botnation as soon as they interact.
  • The database is thus transferred from one tool to another, quickly.

I hope this helps you make a decision ๐Ÿ˜‰

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