Hubspot crm: why link it to a chatbot?

In France, online commerce generated a revenue of 129 billion euros for all e-retailers in 2021. This compares to a 15% increase in 2020. Today, the wide use of telephones or computers is an important lever in the success of online …

Set up Sage CRM with a chatbot tool

CRM sage is a flagship software used for customer management and sales development. Like this one, the chatbot is a tool increasingly used to improve the customer experience. The complementarity between these two programs optimizes the management of marketing and sales …

Why and how to connect your chatbot to Cold CRM

CRM software are very practical tools to facilitate the management of a company. They are involved in improving relations with customers as well as with suppliers and associates. This software can even be connected to other tools such as chatbots to …

Eudonet CRM and Botnation: the perfect mix

In a company, customer relationship management is an important lever to ensure the internal and external development of the company. To make your job easier, Eudonet CRM software provides the solution to all problems related to customer relationship management. It goes …

What are the best CRM billing software?

Companies that want to be successful cannot do without CRM today. These management software offer many features that allow users to increase their sales. This includes collecting customer data, tracking it, analyzing the company’s performance, etc. Some of these tools include …

How to integrate a chatbot into your Koban CRM software

In the digital age, a company that wants to strengthen its relationship with its customers must be able to personalize its services. To do so, integrating a chatbot to their CRM software seems to be the most efficient solution according to …

The different functionalities of a CRM for your company

For the good management of a company, it is imperative to use certain tools. These solutions must be chosen according to the type of company, its size and the objectives to be achieved. Among the most recommended management solutions, the CRM …

Connect a chatbot to Pega CRM

With the current scale of digital commerce, the use of a CRM is a must. Indeed, this marketing tool allows to analyze the behavior of customers and to anticipate their next actions or reactions. Coupling it with chatbots is a solution …

Why use a CRM in a small business?

The objective of any company is to have new customers and to optimize its turnover. This will necessarily involve automating certain tasks, but also implementing better customer relationship management. To help companies in this direction, developers offer effective tools. This is …

The interest of using a CRM software for SMEs

As a small business, the use of a CRM software is essential to manage your customers, save time in the sales process and optimize your turnover. Thus, each company equips itself with the management solution that best meets its needs. Especially …

CRM insurance: the best software for insurance professionals

The insurance industry is a very competitive field. Whether it’s insurers or insurance brokers, the use of a customer relationship management software is essential. The latter will allow professionals to automate tasks and therefore save time in the process. In addition, …

CRM manager in a company: Definition and missions

In order to build customer loyalty and optimize the company’s turnover, the use of a CRM is crucial. This marketing solution needs no introduction, as its advantages are so diverse and varied. To work, the tool must be integrated with the …

Reasons to use a chatbot with Pipedrive CRM

Having an efficient website is essential to boost the sale of a company’s products/services. The results are achieved through a dynamic and customer-oriented service. With this in mind, some software has been developed to allow them to communicate with companies via …

What is the average price for using a CRM?

In today’s world, CRM has become a must for companies. This tool allows them to boost customer relationships and increase their sales figures. If the use of CRM is very profitable, it is nevertheless a costly solution. Depending on the features …

Salesforce CRM: the benefits of connecting a chatbot

CRM Salesforce is a very important solution for managing customer service in companies. Thanks to its efficiency, this software is increasingly used in marketing strategies to boost customer relationship management. However, to boost the cloud service to make it more powerful, …

What is a CRM consultant and what is it used for?

The use of customer relationship management software is essential for both small and large companies. They are useful for acquiring new prospects and for retaining the company’s customers, which translates into an optimization of its turnover. Nevertheless, their implementation within the …

The best chatbot to use with Monday CRM

Customer relationship management is an important point for the growth of a company. Having understood this, sales and marketing professionals are turning to the best tools, including CRM software. Speaking of tools, the CRM Monday is no longer a must-have on …

Choosing a CRM software: issues and features

In a world in constant transformation, it is essential for every company to personalize its interactions with its customers in order to better retain them. It is for this very purpose that more and more companies are opting to use CRM …

What is a crm project manager and what are his missions?

Customer relationship management is not trivial and respects codes. It is then necessary that the management is done by a person with real skills. This is where the CRM project manager comes into play. It is an important link in the …

Sugar CRM: tips for connecting your chatbot

In order to improve your company’s customer relationship management, SugarCRM has developed a CRM software. Called sugarCRM, this marketing software is an effective solution to various problems in this field. To easily connect a chatbot, this tool is an ideal solution. …

Optimize your Selligent CRM software with chatbot integration

Are you looking for a solution to manage your website’s messaging? You are looking to increase your sales with a fairly effective marketing tool. Selligent CRM software was designed for this purpose. Easy to use, this software is designed to manage …

Real estate CRM: definition and choice of software

Customer management tools are mistakenly considered to be software primarily for marketing agencies. The reality is quite different, since they are suitable for all structures that need to manage their clientele. In the real estate sector, CRMs also have an important …

Quickly and easily connect Pixel CRM with a chatbot

The way a company is managed has a huge influence on the productivity of its employees and on the turnover achieved. Indeed, for a company to grow and maintain good relations with its customers, it is essential that it is well …

The best open source CRM to use

CRMs are necessary for customer relationship management thanks to their numerous functionalities. However, these may be limited depending on the actual needs of the company. Then you have to find a way to customize the features so that they are tailored …

Top 10 best CRM software

CRM software is a tool used by companies to facilitate the tasks inherent to customer relationship management. Customer Relationship Management (CRM) is an indispensable solution for companies of all sizes to prospect and build loyalty. However, there are different types with …

The best marketing CRMs to use in business

Customer service management or CRM is one of the biggest challenges for the development of a company. In serious structures, this is not a detail to be neglected. Understanding consumer behavior and knowing how to anticipate their various actions is to …

The best free CRM software to use in business

CRM software is an indispensable tool that allows a company to effectively manage its relationship with the customer. They generally offer options for contact management, prospecting campaigns and after-sales service. They can be used by the different departments without having to …

CRM definition: What is a CRM and what is its use?

Customer relationship management is a key point in the development policy of all companies today. Successfully maintaining good customer relations is an important advantage in growing your business. This not only satisfies customers, but also builds customer loyalty by implementing appropriate …