For small and large businesses.

Question 1

Do I need any special skills to create a chatbot with BOTNATION AI?

Answer

No, not at all ;) We have designed a very easy platform. On the interface you will find examples (templates) which will help you get started and create your chatbot easily!

Question 2

Do I need my bank card to register?

Answer

No, we only need you to log in with your Facebook, Google or email account. We are compatible with double authentication solutions (2FA). You can immediately create your first chatbot for free and test. Facebook and Google will never give us your passwords, everything happens very securely.

Question 3

What is a conversation?

Answer

A conversation is a set of messages exchanged between the user and your chatbot. A conversation has an unlimited duration and number of messages. We only charge for unique conversations, not for messages exchanged.

Question 4

Can I delete existing conversations?

Answer

You can delete conversations outside of the current subscription period and please note that in this case we will permanently delete all information about these conversations and all saved variables will be permanently lost.

Question 5

Is there a long-term commitment?

Answer

No, it's without obligation. You can change or cancel your plan for the following month whenever you want.

Question 6

What happens when I exceed my conversation allowance?

Answer

This is good news, it means that your chatbot is enjoying great success! If you are on a paid plan, we will send you several alerts and additional conversations will simply be billed according to your offer or 'a more economical offer if you wish to change it.

Question 7

Do you have a special offer for very high volume chatbots?

Answer

Test the platform for free, enjoy it then if you quickly exceed 50,000 conversations, contact us so that we can offer you a suitable offer with personalized support.

Question 8

What are the payment methods?

Answer

We accept most bank or debit cards and for certain countries direct debit. Payments are managed and secured by Stripe, the world leader in online payments. With the Enterprise offer, we accept direct debits, administrative payments and transfers.

Question 9

I have a promo code where should I use it?

Answer

You can indicate your promo code when subscribing to a paid offer.

Question 10

How much does it cost to create a chatbot?

Answer

With our turnkey chatbot creation solution in SaaS mode, you can create your chatbot easily and at a lower cost. The monthly rates for using your chatbot are displayed above. The rate for using a Botnation chatbot starts at €39/month, and adapts to the most important needs. Added to this is the optional use of credits. So, no need to pay thousands of euros to develop your chatbot! With our no-code interface, you can design your bot yourself completely independently, without coding knowledge. And if you need help, we offer French support to answer your questions. We also offer chatbot training to teach you how to create your conversational bot. Finally, our team of specialized developers is available to take care of the design of your Botnation chatbot if necessary.

If you want to develop your chatbot yourself, by your own means, without going through our SaaS subscription solution, then it will generally cost you between €5,000 and €30,000, or even more, depending on the features you need. These price ranges are indicative, it is complex to estimate the cost of developing your chatbot.

Question 11

I don't see an answer to my question.

Answer

Feel free to consult our online documentation: https://help.botnation.ai/en or contact us via the online support tool available on the interface.

For small and large businesses.

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