All you need to know about Artificial Intelligence on Botnation: After your chatbot launches
Part 6 of 8 4.1 What to do when users ask multiple questions at once? When a user asks several questions at once or enters a long text, it is …
Facebook Messenger
All you need to know about Artificial Intelligence on Botnation: Advanced Features
Part 5 of 8 3.1 Contexts Definition:The dictionary definition gives “All the circumstances in which an event occurs”. In the context of our AI, the meaning is the same and …
All you need to know about Artificial Intelligence on Botnation: Basic Features
Part 4 of 8 2.1 Keywords and Expressions To properly configure your AI, you need to understand how a chatbot analyzes what users are typing. We based our NLP on …
All you need to know about Artificial Intelligence on Botnation: Before you start…
Part 3 of 8 1.1 Do you really need an AI? Don’t be too quick to answer, as this is a choice that is not without consequences. Developing the AI …
All you need to know about Artificial Intelligence on Botnation: Introduction
Part 2 of 8 “Artificial Intelligence”, this simple association of words makes people dream or fear. AI takes more and more place in our daily life and, lately, seems to …
The Bricks
How to facilitate the management of multiple chatbots with Bricks. The Brick is a new feature in beta test that facilitates the management of chatbots with identical behaviors. Unlike groups, …
Using GPT and OpenAI in your Chatbot
What is GPT? GPT (Generative Pre-trained Transformer) is a pre-trained language model developed by OpenAI. It is designed to produce texts that are based on answers but appear to be …
How to disable the chatbot keyboard
How to block user input On a web or WordPress chatbot know that you can disable the user input keyboard when there is no user input pending. Just go to …
The settings of a sequence (Messenger)
Persona, link to the sequence, context… The settings of a sequence can be found in the title bar on the far right. Just move the mouse over the white icon …
How to add a persona to my chatbot? (Messenger)
Give several virtual identities to your Messenger bot A persona is a virtual identity that the chatbot can take on at a given moment. When a persona takes control of …
Configure the escalation to human based on days and times
Case study of the use of conditions on date variables native to Botnation We will take the case of a customer service where the advisers are available from Monday to …
Transfer feature – escalation – to transfer the discussion to a human
Native escalation module integrated in your Chatbot Many of you tell us that chatbots are great for helping you improve your business and customer satisfaction on a daily basis. However, …