What is the structure of a bot?
How is a chatbot composed? To define the conversation that your bot will have with your visitors, you will have to structure your messages. The BOTNATION AI interface is simple, …
Facebook Messenger
Set up the welcome sequence
Change the startup sequence of your chatbot By default, the startup sequence of your chatbot is the “Welcome Message” but you can configure the chatbot to start on another sequence. …
Redirect to a specific sequence of a Messenger chatbot from a clickable link
This is possible thanks to the BlockID You can choose to have the chatbot start at different sequences depending on the link clicked rather than systematically at the welcome message. …
Send variables to your chatbot Messenger from an M.ME link
Communicate parameters and variables at the launch of your chatbot Messenger Botnation offers the possibility to send variables to a Messenger chatbot from an M.ME link that you can use …
Backtracking in a Chatbot
Return to a previous step If you want to make the user go back to a previous step of your Botnation chatbot, you just have to assign a variable dedicated …
How are users counted?
Your Botnation package limits you to a certain number of users per month, find out how this is calculated. Botnation AI works on the freemium model: you connect and create …
RSS Carousel 👩🎓📺
You want to add an RSS carousel to your chatbot? 1. What is an RSS feed? An RSS feed is a set of data that is updated automatically without you …
Export your Facebook Messenger chatbot to a web chatbot
In a few minutes, export and adapt your Facebook Messenger chatbot to make it a chatbot for your website. We recently reported that Facebook is (temporarily?) degrading its experience on …
How to remove the Botnation marking?
Remove the mention “powered by Botnation” to get a white label chatbot In the free version Botnation adds a mention in the permanent menu as well as in the bottom …
Check a phone number
Manage erroneous entries In other pages of the online help, we explain how to check emails. We will do the same for phone numbers. Capturing a phone number is much …
How to check an email
Is an email given by the user valid? Your chatbot – that powerful lead collection tool – collects a lot of email addresses to populate your database. Only you realize …
Connecting a Chatbot to Zoho CRM
Exchange data between your chatbot and Zoho CRM Connect your Botnation chatbot to Zoho CRM through the Make or Zapier connectors. This is easily done by activating the Webhook feature …