I want the chatbot not to respond on certain words or phrases.

What to do if the chatbot should not respond

The chatbot likes to talk but it also knows how to keep quiet if needed. A response sequence can be empty, so the chatbot will not answer anything.

To deal with a “no answer” from him on some sentences. All you have to do is :

  • do not indicate anything in the “default message” rule
  • or add AI rules on those specific messages that send to an empty sequence.

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