All you need to know about Artificial Intelligence on Botnation: Introduction
Part 2 of 8 “Artificial Intelligence”, this simple association of words makes people dream or fear. AI takes more and more place in our daily life and, lately, seems to …
Features
Using GPT and OpenAI in your Chatbot
What is GPT? GPT (Generative Pre-trained Transformer) is a pre-trained language model developed by OpenAI. It is designed to produce texts that are based on answers but appear to be …
Sending a file to the chatbot (Web Chatbot)
Allow your users to send you a file. You can add this feature in several ways. 1. Enable file reception You can enable file reception in the chatbot’s configuration settings. …
The settings of a sequence (Messenger)
Persona, link to the sequence, context… The settings of a sequence can be found in the title bar on the far right. Just move the mouse over the white icon …
The settings of a sequence (Chatbot Web)
Persona, keyboard, link to the sequence, context… The settings of a sequence can be found in the title bar on the far right. Just move the mouse over the white …
How to add a persona to my chatbot? (Messenger)
Give several virtual identities to your Messenger bot A persona is a virtual identity that the chatbot can take on at a given moment. When a persona takes control of …
How to add a persona to my chatbot? (Web Chatbot)
Give several virtual identities to your bot A persona is a virtual identity that the chatbot can take on at a given moment. The identity and avatar of your chatbot …
The advanced mode of escalation to human (Web Chatbot)
Live-chat on your web chatbot Botnation has a human escalation module by default. In short, when the chatbot shows its limits (because it does!), you can propose to transfer the …
Transfer feature – escalation – to transfer the discussion to a human
Native escalation module integrated in your Chatbot Many of you tell us that chatbots are great for helping you improve your business and customer satisfaction on a daily basis. However, …
Recurring notifications from your chatbot
Easily add a recurring Facebook Messenger notification that will run regularly. Before starting this article, I advise you to have a look at the following article that explains how Push …
Restart the conversation with an automatic message (Facebook Messenger)
Add a reminder to an inactive user at X minutes or X hours Use Only for Facebook Messenger it is possible to automatically set during the conversation a sequence that …
Push Notifications on Facebook Messenger
No more alerts by email or through different applications. Send them a notification directly on Facebook Messenger. Thanks to the new version of Botnation’s “Push notifications” module you can send …