How does Botnation determine that 2 users of my web chatbot are distinct?
How is the notion of user of a web chatbot managed? Botnation identifies users of a web chatbot by storing their ID in the browser’s LocalStorage. This is all we …
Variables
Zapier <-> Botnation Plugin
Your BOTNATION bot collects data that you want to export using Zapier. Once your chatbot is up and running, you can make it even more powerful by connecting it to …
How to reset the variables in my chatbot
Resetting variables in my chatbot You use {{…}} variables in the sequences of your chatbots, you assign them, increment, decrement etc… You think it’s great, we do too, and you …
Life cycle of a variable
A tool to manage your variables This feature allows you to display the life cycle of your variables in the form of a graph. Thus, you can quickly know in …
How to retrieve data during the chatbot conversation?
Capture information about a user Using your chatbot’s user variables, you can export them via Google Sheets or on your API via Webhook… or more simply, send you an email …
Make your Chatbot interact with your website
Transmit events (javascript events) and actions to your site Your Botnation web chatbot can interact with the website on which it is installed by transmitting Javascript events to the browser. …
Sending a file to the chatbot (Web Chatbot)
Allow your users to send you a file. You can add this feature in several ways. 1. Enable file reception You can enable file reception in the chatbot’s configuration settings. …
Configure the escalation to human based on days and times
Case study of the use of conditions on date variables native to Botnation We will take the case of a customer service where the advisers are available from Monday to …
Push Notifications on Facebook Messenger
No more alerts by email or through different applications. Send them a notification directly on Facebook Messenger. Thanks to the new version of Botnation’s “Push notifications” module you can send …
Add Quick Replies (Messenger)
Quick Replies in your chatbot Messenger. 1. Use There are two different ways to create Quick Replies. The first is to add this feature directly by clicking on the “Quick …
Add Quick Replies (Web Chatbot)
Quick Replies in your web chatbot. 1. Use There are two different ways to create Quick Replies. The first is to add this feature directly by clicking on the “Quick …
Add buttons (Messenger)
Add action buttons to your Messenger chatbot 1. Use There are two different ways to create a button. The first is to add this feature directly by clicking on the …