FAQ Botnation

Here are the answers to the most common questions about the Botnation chatbot creation platform.
Do not hesitate to contact us if you wish to ask us a question directly.

install a chatbot on wordpress
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How to create a WordPress chatbot with Botnation?

To create a WordPress chatbot with Botnation, you must first install the Botnation plugin created for this purpose.
Do it from this link: https://wordpress.org/plugins/chatbot-botnation/
Then, proceed to its installation and activate it through the extensions dashboard.
Finally, go to the “Settings” submenu available on the WordPress administration interface to configure it.
To do this, you need to build a Botnation web chatbot and set it up. Go to Botnation’s chatbot creation interface to :
add the name and URL of the site ;
allow subdomains (optional) ;
activate the bot.
A window will open. It contains the insertion code of the web chatbot and the data of the extension.
Copy them before saving.
Go back to the WordPress interface to fill in the fields with the information you previously collected.
Finally, save the configuration. Learn more about the Botnation WordPress chatbot.

How to create a Facebook Messenger chatbot with Botnation?

To create a Facebook Messenger chatbot with Botnation, you need to access your company’s Facebook account from the creation platform.
Then click on “add a button” and “send a message on Messenger”.
Come back to the chatbot creation site.
Select the model that you can adapt to your needs.
An interface containing the groups and sequences will be displayed.
Edit your welcome message.
Then, click on the “start” button to be redirected to the “type” section located in the left corner of the creation interface.
Change the chatbot’s profile picture before launching the test.
Finally, you can link it with your Facebook page by activating it, and thus have a Messenger chatbot.

How to create a WhatsApp chatbot with Botnation?

To create a WhatsApp bot with Botnation, you must use the platform’s certified business account.
In fact, for such a project, you need to have the permission of the social network WhatsApp.
Your company must first be certified and recognized.
In addition, the messages are paid and must consist of text and images only.
However, note that the creation process is the same as that of a Facebook Messenger chatbot.
The key is to have the approval of Botnation and WhatsApp.
Learn more about Botnation’s WhatsApp chatbot.

How do I create a chatbot for my website with Botnation?

To create a web chatbot with Botnation, log in to the platform.
Then, choose the conversational robot model you want to adapt to your website.
A page containing the groups and sequences will be proposed to you.
Personalize your welcome message.
Then click on the “start” button.
This will redirect you to the “type” section located in the left corner of the creation interface.
Change the chatbot’s profile picture and launch your test.
Link it after the evaluation with your website by activating it.

How to create an e-commerce chatbot with Botnation?

To create an e-commerce chatbot with Botnation, log in to the platform.
Then, choose the “e-commerce” model that suits you.
If you have an account, just press “add” and it will install directly.
If you don’t have one, a page containing the groups and sequences will be proposed.
Fill in the name and URL of your website.
Personalize your welcome message.
Then click on the “start” button. This will redirect you to the “type” section.
It is located in the left corner of the creation interface.
Afterwards, proceed to change the profile picture of your conversational agent and do a test.
Finally, you just have to link it to your website.

Is it possible to have a chatbot developed by the chatbot creation agency Botnation?

You can entrust us with the development of your chatbot, here at the chatbot creation agency Botnation.
Indeed, there may be times when you don’t have time to do so.
For this, we have provided an alternative.
It puts you in touch with experts in the field who work in-house.
The service is totally satisfactory, because those who work with you are experienced.
If you wish to save time in such a project, do not hesitate to contact us about it.
Does the Botnation agency offer solutions such as a framework to develop a chatbot yourself by coding?
In order to make your task easier, the Botnation agency provides you with tools such as a framework for the development of your chatbot.
It offers you several chatbot templates such as chatbot templates for restaurants, real estate structures, dating sites, a financial calculator, a quiz, e-commerce, etc.
You can have them for lead collection or customer service. Their installation is easy and free of charge.

Are all Botnation conversational agents free?

Downloading and installing Botnation conversational agents is completely free.
You can also test the operation free of charge before you activate it permanently.
However, when you use it in free mode, the actions are limited. So you can have a free chatbot with Botnation.
To benefit from more extensive functionalities, you must upgrade to a paid version. Learn more about Botnation’s free chatbot.

How to make a human resources (HR) chatbot with Botnation?

To make an HR chatbot with Botnation, it all depends on your company’s communication channel.
If you prefer to have your chatbot answer different questions via the Facebook Messenger page, you should follow the Facebook Messenger chatbot creation process.
In this case, Don’t forget to define the likely questions that your employees or candidates may submit.
When you have a website, the process does not change.
You just need to link the two devices, the chatbot and your website.
In any case, you must choose the most appropriate model for your company in order to facilitate the creation of the chatbot. You can also create a chatbot on all platforms, so you don’t miss any opportunity

How to make a chatbot for my business (bank, hotel, real estate, tourism, medical, etc.) with Botnation?

To make a chatbot, for your business, with Botnation, you need to determine beforehand which communication channel (Facebook, WhatsApp, and the web) you want to use.
Depending on your choice, you make a connection between the two entities while activating your conversational agent. Then, select the template that corresponds to your theme. You can add more than one in order to diversify the discussions

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