The Rating function allows the user to give feedback in the form of a rating.
Among the building features, click on “Media” and then, in the menu that opens, click on “Evaluation”.
This function which is only available in Web Chatbots retrieves a note chosen by the user, stores it in a variable and then redirects the user to a sequence of your choice.
Here is an overview of the function on the platform:
A – By clicking on the “+” icon, you can rotate different versions of your feature using A/B Testing.
See the article: A/B Testing and Machine Learning
B – You can leave a comment to your collaborators about this feature by clicking on the icon (see below).
See the article: Add Comments
C – By clicking on the “?” », the online help will open on the article corresponding to this feature.
D – You can duplicate, delete or move this feature using the icons that appear on hover.