How to add a persona to my chatbot? (Messenger)
Give several virtual identities to your Messenger bot A persona is a virtual identity that the chatbot can take on at a given moment. When a persona takes control of …
Tutorials
How to add a persona to my chatbot? (Web Chatbot)
Give several virtual identities to your bot A persona is a virtual identity that the chatbot can take on at a given moment. The identity and avatar of your chatbot …
Configure the escalation to human based on days and times
Case study of the use of conditions on date variables native to Botnation We will take the case of a customer service where the advisers are available from Monday to …
Opt out of Push Notifications
Here’s how to allow your Botnation chatbot users to unsubscribe from push notifications on Facebook Messenger. 1 – Create an “AI” rule with the words “unsubscribe”, “no longer receive”, “stop”, …
Subscribe to Messenger’s Push Notifications
Offer opt in and opt out to your Facebook Messenger users As long as your users are not subscribed to notifications with the “Subscribe notification” feature they will not be …
How to manage the wrong entry of an email or a number
Handling a variable type error for the“User input” feature When you choose the variable type “Email entry ” or ” Digit entry“, if the answer entered by the user does …
Put text in color, bold, italic or underlined
Use formatting options through HTML style tags to color, center text, bold or underline text On the BOTNATION web module you can now use tags to format text displayed in …
Modify a system variable
Is it possible to change the value of a system variable? It is not possible to modify a system variable. As a reminder, on Botnation AI, you will find 3 …