How to add a persona to my chatbot? (Web Chatbot)
Give several virtual identities to your bot A persona is a virtual identity that the chatbot can take on at a given moment. The identity and avatar of your chatbot …
Features
How to customize my web chatbot?
How to change the appearance of my web bot Since version 2.7, the customization of the appearance of its web chatbot has become much more complete. This article will explain …
The advanced mode of escalation to human (Web Chatbot)
Live-chat on your web chatbot Botnation has a human escalation module by default. In short, when the chatbot shows its limits (because it does!), you can propose to transfer the …
Transfer feature – escalation – to transfer the discussion to a human
Native escalation module integrated in your Chatbot Many of you tell us that chatbots are great for helping you improve your business and customer satisfaction on a daily basis. However, …
Recurring notifications from your chatbot
Easily add a recurring Facebook Messenger notification that will run regularly. Before starting this article, I advise you to have a look at the following article that explains how Push …
Restart the conversation with an automatic message (Facebook Messenger)
Add a reminder to an inactive user at X minutes or X hours Use On Facebook Messenger it is possible to automatically set during the conversation a sequence that will …
Push Notifications on Facebook Messenger
No more alerts by email or through different applications. Send them a notification directly on Facebook Messenger. Thanks to the new version of Botnation’s “Push notifications” module you can send …
Get an email from a Facebook Messenger chatbot
Facebook Messenger chatbots allow you to easily retrieve an email. We present you the best practices. The Facebook Messenger chatbot makes it easy for you to collect leads. Indeed, you …
Add Quick Replies (Messenger)
Quick Replies in your chatbot Messenger. 1. Use There are two different ways to create Quick Replies. The first is to add this feature directly by clicking on the “Quick …
Add Quick Replies (Web Chatbot)
Quick Replies in your web chatbot. 1. Use There are two different ways to create Quick Replies. The first is to add this feature directly by clicking on the “Quick …
Add buttons (Messenger)
Add action buttons to your Messenger chatbot 1. Use There are two different ways to create a button. The first is to add this feature directly by clicking on the …
Add buttons (Web Chatbot)
Add action buttons to your web chatbot 1. Use There are two different ways to create a button. The first is to add this feature directly by clicking on the …