What is the minimum duration of my chatbot subscription?
No commitment with Botnation offers! No commitment if you use the online credit card offer, it is a monthly billing that you manage online in your offers. You can change …
What are your rates?
All about the price of your chatbot. The creation of a chatbot is totally free, you can also test it as many times as you want. You will not be …
What happens if we exceed the number of users in our subscription?
About Botnation packages If you exceed the number of unique users of your chatbot included in your subscription the following ones will simply be charged individually without clamping your chatbot. …
Where are my Botnation invoices?
How to download an invoice Your invoices are available for free consultation and PDF download directly in the billing area of your account, on the top right-hand side on your …
How do I change or renew my bank card?
Update my credit card when I renew it Your credit card information can be changed in your billing area, on the top right of the Botnation interface. Billing area: https: …
Where can I find the discussions of my web chatbot?
Retrieve your Botnation chatbot’s conversation history Your web chatbot’s discussions with your users are available in the “conversations” tab in the left management bar of your chatbot. By clicking on …
How to cancel my subscription
Pause, unsubscribe, cancel or terminate your Botnation subscription Simply click on the cancellation link located under your current offer on your offers page on the interface. Your offer will then …
Export your Facebook Messenger chatbot to a web chatbot
In a few minutes, export and adapt your Facebook Messenger chatbot to make it a chatbot for your website. We recently reported that Facebook is (temporarily?) degrading its experience on …
How to remove the Botnation marking?
Remove the mention “powered by Botnation” to get a white label chatbot In the free version Botnation adds a mention in the permanent menu as well as in the bottom …
Check a phone number
Manage erroneous entries In other pages of the online help, we explain how to check emails. We will do the same for phone numbers. Capturing a phone number is much …
How to check an email
Is an email given by the user valid? Your chatbot – that powerful lead collection tool – collects a lot of email addresses to populate your database. Only you realize …
Connecting a Chatbot to Zoho CRM
Exchange data between your chatbot and Zoho CRM Connect your Botnation chatbot to Zoho CRM through the Make or Zapier connectors. This is easily done by activating the Webhook feature …