Using GPT and OpenAI in your Chatbot
What is GPT? GPT (Generative Pre-trained Transformer) is a pre-trained language model developed by OpenAI. It is designed to produce texts that are based on answers but appear to be …
Sending a file to the chatbot (Web Chatbot)
Allow your users to send you a file. You can add this feature in several ways. 1. Enable file reception You can enable file reception in the chatbot’s configuration settings. …
How to disable the chatbot keyboard
How to block user input On a web or WordPress chatbot know that you can disable the user input keyboard when there is no user input pending. Just go to …
Enable / Disable user input on a sequence of my web chatbot
Prevent the user from using the keyboard on a specific sequence With this feature you can choose when the user of your chatbot can write freely. This means choosing the …
The settings of a sequence (Messenger)
Persona, link to the sequence, context… The settings of a sequence can be found in the title bar on the far right. Just move the mouse over the white icon …
The settings of a sequence (Chatbot Web)
Persona, keyboard, link to the sequence, context… The settings of a sequence can be found in the title bar on the far right. Just move the mouse over the white …
How to add a persona to my chatbot? (Messenger)
Give several virtual identities to your Messenger bot A persona is a virtual identity that the chatbot can take on at a given moment. When a persona takes control of …
How to add a persona to my chatbot? (Web Chatbot)
Give several virtual identities to your bot A persona is a virtual identity that the chatbot can take on at a given moment. The identity and avatar of your chatbot …
How to customize my web chatbot?
How to change the appearance of my web bot Since version 2.7, the customization of the appearance of its web chatbot has become much more complete. This article will explain …
The advanced mode of escalation to human (Web Chatbot)
Live-chat on your web chatbot Botnation has a human escalation module by default. In short, when the chatbot shows its limits (because it does!), you can propose to transfer the …
Configure the escalation to human based on days and times
Case study of the use of conditions on date variables native to Botnation We will take the case of a customer service where the advisers are available from Monday to …
Transfer feature – escalation – to transfer the discussion to a human
Native escalation module integrated in your Chatbot Many of you tell us that chatbots are great for helping you improve your business and customer satisfaction on a daily basis. However, …