Configure the escalation to human based on days and times
Case study of the use of conditions on date variables native to Botnation We will take the case of a customer service where the advisers are available from Monday to …
Case study of the use of conditions on date variables native to Botnation We will take the case of a customer service where the advisers are available from Monday to …
Native escalation module integrated in your Chatbot Many of you tell us that chatbots are great for helping you improve your business and customer satisfaction on a daily basis. However, …
Quick Replies in your web chatbot. 1. Use There are two different ways to create Quick Replies. The first is to add this feature directly by clicking on the “Quick …
Add action buttons to your web chatbot 1. Use There are two different ways to create a button. The first is to add this feature directly by clicking on the …
Here’s how to insert polls into your chatbots 1. Use To add a poll to your chatbot you need to proceed in two steps: first you need to create the …
You want to add a carousel to your chatbot 1. Use Among the construction features, click on “Carousel”. The carousel contains images, a title, a subtitle and 3 action buttons …
GPS and Geolocation The location transmitted by your cell phone comes from the GPS built into your phone, accurate to within a few meters. The location via the web browser …
The Rating function allows the user to give feedback in the form of a rating. 1. Use Among the building features, click on “Media” and then, in the menu that …
Allow the user several choices in a menu of your web chatbot 1. Use The multiple choice list is a feature of Botnation AI that allows you, for example, to …
Add many choices in a menu of your web chatbot 1. Use The pick list is a feature unique to Botnation AI that allows you to display a “pick a …
Handling a variable type error for the“User input” feature When you choose the variable type “Email entry ” or ” Digit entry“, if the answer entered by the user does …
Allows you to capture data in your chatbot’s conversations This feature allows you to ask a question to the user which he can answer by typing his answer. The answer …