Many companies are using chatbots to effectively manage customer relationships. Companies in France are no exception to the rule. To satisfy their need for intelligent bots, multiple solutions have emerged. Botnation is among the best in the business. It is an online platform that offers to create and customize its own chatbot. Would you like to learn more? Then you should be interested.
What is a chatbot in concrete terms?
A chatbot is a virtual assistant capable of simulating a conversation. It is a computer program that can interact with human beings. In some cases, it has artificial intelligence. The bot therefore adapts itself according to the circumstances and is therefore more efficient.
This conversational agent is widely used in the marketing field. Companies are implementing chatbots in order to facilitate relations with Internet users. Users benefit from improved customer service . The answers with this chat machine are instant, clear and very helpful. This is the best way to improve the user experience of the company’s employees and prospects.
What is the use of a chatbot within the company?
Chatbots are very useful to improve the marketing strategy of companies. They allow you to retrieve valuable customer data. This includes their needs and expectations. This information will be used to learn more about the customer and to improve the quality of the services offered.
In addition, the robot or intelligent bot is often used as a customer service. He is available at any time to answer any questions. It adapts to always provide satisfactory answers. It may even transfer the collected information to the relevant department within the company.
What is the best French chatbot?
There is a multitude of intelligent chatbots made by French companies. They are created by the best agencies and professionals in the field. Some of them are customizable and adaptable to the needs of the customers. This is the case of the one proposed by Botnation. That’s why it is considered as the best French chatbot.
It should also be noted that the platform offers the possibility to create your own bot. The advantage is that you don’t need any programming skills to do this. Indeed, it is an easy-to-use interface that allows you to create the chatbot quickly.
The intelligent bot can be used on thecompany ‘s website or to manage a Facebook account or page with Messenger. The advantage is that Botnation allows you to associate the French chatbot directly with your WordPress site. It can be a blog or an online sales platform. This is done in a few clicks thanks to the plugins.
What are the chatbot solutions offered by Botnation?
Botnation offers its customers numerous chatbot solutions. The goal is to provide them with all the necessary tools to obtain the bot that best suits their needs.
Botnation chatbot templates
Even though the online platform allows you to create an intelligent bot entirely on your own, it already has some templates. They are equipped with the basic features that are essential for businesses. This is the case for example of the chatbot for Messenger available in French. He is in charge of talking to the prospects who want to contact the company on this social network. The advantage is that it takes into account the language defined to answer the questions asked.
These chatbots are also equipped with lead collection and virtual assistance functionality. It is very useful to get information for the database of WordPress and e-commerce sites.
These models may not be entirely suitable for all customers. They then have the opportunity to customize them. You can add images, videos or even buttons for specific actions.
The creation of chatbots
The most demanding users can also create their chatbots by themselves. The online platform is very easy to use and allows for a multitude of features. This is the case, for example, for importing information into Google Sheets or connecting through plugins. The bot will then be linked to any website or CRM to improve the management system.
All in all, it is important to remember that Botnation’s chatbot solution is probably the best on the market. Users can choose between chatbots with predefined features and those of their own creation. They can associate them with their WordPress websites or their Messenger account.