Chatbot
In a world in constant transformation, it is essential for every company to personalize its interactions with its customers in order to better retain them. It is for this very purpose that more and more companies are opting to use CRM …
In October, Botnation was invited to the French “Cas d’Or” (golden cases) ceremony dedicated to Modern Selling. The ceremony took place at the prestigious Aéro-Club de France and was hosted by the unrivalled Pascal Gayat, serial entrepreneur and founder of the …
Every company, regardless of its field of activity, aims to satisfy its customers. This is the sine qua non for the survival of the company. To do this, the company must provide a service that is of the highest quality. If …
Customer satisfaction is the watchword for all companies aiming to move up in the market. This rate of customer satisfaction cannot be measured by simply looking at the customer. There are some key elements that need to be taken into account …
In recent years, it has become difficult to talk about marketing tools without mentioning chatbots. Especially in the field of digital entrepreneurship, the importance of this solution has made the chatbot an indispensable communication tool. That’s why most companies today are …
No matter what sector you are in today, it is vital to be present on the Internet. The hotel industry is not excluded from this requirement due to the digital revolution. In addition, it is important to ensure a good presence …
How do you know if your chatbot is performing well? Does it meet the needs of users? And above all, how to improve it? We will see below a list of essential performance indicators and where to find them on our …
Botnation has a human escalation module by default. In short, when the chatbot shows its limits (because it does!), you can propose to transfer the discussion to a human, in the form of live chat. Several users have told us that …
Loïc Rivalain has a dream job! He designs games for the clients of his communication agency, Ma Langue Au Chat. If his activity is mainly related to events, digital tools help him on his projects. Botnation and its chatbot solution is …
Creating a site involves many parameters and details to be realized and respected. Indeed, a website can have several programs and parameters, and among these, we find the conversational agent. The conversational agent, or chatbot, is a very important element that …
France Digitale vient de rendre son classement des startups de l’IA lors de l’événement France is AI Chaque année, France Digitale établit un classement des startups françaises (cocorico) déployant une solution d’Intelligence Artificielle pour de nombreux besoins allant de la NLP …
The future clearly belongs to chatbots, so don’t delay in placing a chatbot on your site. This is an ideal way to respond to customers quickly and understand their request by showing them a good image of the company and proving …
For several years now, the WhatsApp chatbot has become a must-have tool for companies that want to better interact with their customers. Many companies are adopting this solution because it has several advantages. Online messaging is essential in our daily lives …
We have our own referral program that allows you to recommend Botnation to your network and receive a recurring income on the subscriptions generated (25%). If you missed it, follow the guide! It is therefore a first way to collect income …
The Social Media Grand Prix is a major event in the digital ecosystem. It aims to celebrate the most effective and innovative Social Media devices, but also to exchange between experts and brands around all the issues of Social Marketing. “Chatbots, …
